Professional Services

Platform-agnostic expertise. Bespoke digital design.

Zero private vendor lock-in. Not every digital challenge requires a new platform. Whether you need independent clinical safety oversight, custom app development, or strategic process design for your existing infrastructure, our team of NHS-substantive developers and technical experts is here to help.

Four colleagues collaborating around a table with laptops in a modern office, working together on a shared project.
NHS-hosted, any surplus reinvested
Cyber Essentials Plus certified
NHS-substantive developers & technical experts
Our Services

Five ways we can help

From strategic roadmapping to bespoke app development, our services work independently or in combination. Every engagement is led by NHS-substantive experts who understand your environment from the inside.

Automation Consultancy

We help you navigate the complexities of intelligent automation. From identifying the highest-ROI processes to governance, we provide the strategic roadmap to ensure your automation projects succeed.

Explore automation consultancy

Process Design

Bad processes make for bad automations. Before a single line of code is written, our analysts map, refine, and standardise your workflows to eliminate waste and ensure maximum efficiency.

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Digital Clinical Safety (DCB0160)

Clinical automations carry real and serious risk. We provide rigorous, independent clinical safety risk management and Information Governance oversight to ensure your pathways are safe, compliant, and ready for frontline use.

Explore digital clinical safety

Digital App Design

Sometimes you need a bespoke solution. We design and build custom, secure mobile and web applications. Our Power Apps payroll service supports 880 users across the Royal Free London group, and early data since its launch in March 2026 shows overpayments down 32% against the same period in 2025.

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Managed Automation Services

Need digital workers but don’t want to manage them? We offer automation as a fully managed service, maintaining the control room and infrastructure on your behalf so your IT team can focus elsewhere.

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The NHS Advantage

Deep public sector expertise.

Because we are hosted by an NHS Foundation Trust, we operate with a deep, lived understanding of NHS pressures. Our team of experts does not hand over a report and leave. We work side-by-side with you to implement real change, and any surplus is reinvested into the NHS.

69,000 minutes of automated activity delivered to Lewisham & Greenwich NHS Trust in 2025/26
4,289 CKD referrals processed end-to-end since April 2024 with zero clinical safety incidents
880 active users on the Royal Free London Power App, where pay change requests rejected for accuracy have fallen from 25% to 4%
Proven Impact

See our services in action.

From initial strategy through to a fully managed service, our work spans consultancy, process design, bespoke development, and clinical safety assurance, often within a single client engagement.

Managed Automation Services

Scaling a pan-NHS automation programme across North London

North London Partners Shared Services (NLPSS) delivers NHS corporate services across seven NHS trusts. Starting with a handful of individual automation processes and growing to 147 live automations, our team provided the consultancy, process standardisation, and managed service infrastructure to run a fully operational programme spanning recruitment, employment services, and medical workforce teams.

By combining automation with governance tooling, a Change Advisory Board, and continuous improvement loops, the programme moved from ad hoc automation to an operationalised managed service. The impact goes beyond time saved: unit processing costs fell from £31 to £17 per hour, accuracy improved, and services absorbed growing demand without additional headcount.

147 live automations across 7 NHS trusts
21 WTE released annually
~£450,000 net annual savings
50% cheaper than manual processing
49.5% reduction in system exceptions
Read the North London Partners case study

Where next

Meet the Digital Productivity team

Discover the NHS expertise behind our platform-agnostic consultancy and digital design.

Meet the team

Read our case studies

Explore how our bespoke process design and app development have delivered tangible results across the public sector.

Read our case studies

Need a scalable solution?

Looking for a tried and tested digital workforce? Explore our flagship consumption-based automation platform.

Explore the platform

Discuss a bespoke solution

Have a unique operational bottleneck? Speak to an automation consultant to explore a bespoke solution.

Book a discovery call