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Service and pathway development case studies

Patients and service users move through pathways that often span several organisations at once, and redesigning them well means understanding all of it. We work with clinical and multi-agency teams to redesign pathways end to end, from sexual assault referral centres to new services built from scratch.

A 29% increase in HIV testing in south London, 2,025 professionals trained, and a place in the National HIV Action Plan

A GP-led HIV testing and awareness programme across south London primary care, part of London’s Fast-Track Cities commitment.

Identifying 111 hours of avoidable administrative time per week and £183,000 in annual financial risk across Royal Free London’s blood cancer pathways

A review of blood cancer diagnostic pathways against the 28-Day Faster Diagnosis Standard, across Royal Free London’s four sites.

Commissioning NCL’s first tirzepatide weight management pathway, achieving statutory compliance and equitable access for high-risk patients

A new NHS weight management pathway bringing tirzepatide to north central London under NICE Technology Appraisal 1026.

An independent evaluation and a 17-point roadmap to secure long-term provision for CSA survivors in South West London

An independent evaluation of child sexual abuse support provision across six South West London boroughs.

Review of Sexual Assault Referral Centre provision

Recommendations validated, supported, approved and now being implemented.

Improving safety and access to care through redesigned mental health pathways from police custody

The first shared, legally grounded mental health pathway for people in police custody across London.

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Service and pathway development services.

Explore our work redesigning patient and service user pathways end to end, across organisations.

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