Digital and innovation case studies
From scoping a new digital tool through to the training that gets it adopted, we support NHS technology projects across their full lifecycle. Our five-year NCL Digital First programme took NHS App coverage to 55% and brought every GP practice in the area onto the national Online Consultation standard.
Launching the NHS’s first pay-as-you-go automation platform, delivering 69,000 minutes of automated HR activity in year one

A pay-as-you-go intelligent automation platform, first deployed at Lewisham and Greenwich NHS Trust across recruitment, rostering and compliance processes.
Returning 2,144 clinical hours to the NCL CKD team and processing 4,289 referrals through end-to-end automation

End-to-end automation of chronic kidney disease referral processing for north central London’s Chronic Kidney Disease service.
Releasing 21 WTE of capacity and £450,000 in annual savings through automation across seven NHS trusts

Automation of recruitment, employment and medical workforce processes across the North London Partners Shared Services partnership of seven trusts.
Supporting the removal of 8,688 patients from NHS waiting lists and reaching up to 12 times more patients than manual validation allowed

Patient-led validation of elective waiting lists by text message and letter, developed at Chelsea and Westminster Hospital NHS Foundation Trust.
Increasing care home data security compliance from 67% to 88% in four months across north west London

A targeted programme of engagement, training and support for north west London care providers, improving compliance with national data security standards and protecting more residents’ data.
Bringing 100% of north central London GP practices onto the national Online Consultation standard

A five-year Digital First programme delivered with NHS England and the north central London Integrated Care System, expanding online consultations and NHS App use while building digital inclusion into delivery.
Reducing ambulance call-outs by 28% and avoidable admissions by 15.7% through digital care home technology

Delivering North Central London’s Digital Care Home Programme across five boroughs, including training more than 4,000 staff and supporting care homes to adopt remote monitoring, digital records and other care technology.
Improving digital adoption and data security across 722 social care providers in north west London

Three digital transformation projects delivered for North West London Integrated Care Board across eight local authorities, supporting social care providers to adopt digital care records and improve data security compliance.
More about our consulting work
Digital and Innovation services.
Explore our delivery of NHS technology projects across their full lifecycle, from scoping to adoption.
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