Organisation: NHS England

We designed and delivered a patient and public engagement programme to help NHS England understand Armed Forces (AF) families’ health needs and how best to support them. 

This included producing a questionnaire and engagement documents, promoting the engagement through a social media campaign, and designing and facilitating virtual events and interviews. In addition, we analysed 1,344 qualitative and quantitative responses and produced a feedback report and recommendations. 

The impact of our work

As a result of our robust engagement and detailed thematic and sentiment analysis, NHS England allocated funding to support networks for AF families across England.

“The summary report is fantastic. The Armed Forces Senior meeting agreed that we will set up regional / local Armed Forces families support networks, which is great.”

Head of Communications and Engagement for Health & Justice, Armed Forces and Sexual Assault Services (NHSE/I)

Find out more

Find more information about the health support for Armed Forces families at the NHS England Support for Armed Forces Families site.

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