Workforce support resources
E-learning and training
A wealth of trainings useful for the personalised care roles, most are free.
Supporting People with their Mental Health through Social Prescribing e-learning module
Mental health first aid training – free
FREE ONLINE COURSE The Kings Fund: The NHS Explained, How the Health System in England Really Works
Introduction to leadership for personalised care
Free shared decision making eLearning refresher
All our Health e-learnings, including obesity, alcohol and healthy ageing
E-learnings by FairHealth on trauma-informed care, health inequalities in primary care and more
Leadership E-learning library by London NHS Leadership Academy
Health inequalities e-learning for all primary care staff
Bitesize leadership and management e-learning by NHS Leadership Academy
Primary care general practive improvement website – find free courses and resources, support
Communicating with empathy e-learning
Working with people and communities to improve health outcomes
Cancer awareness training programme by Cancer Research UK
Case studies
Case studies of how the personalised care roles are working together and their impact on patients and the system.
NEL webinar – presenting examples of how the roles are working across North East London (46 mins)
Example of the three personalised care roles working together in Merton – video (3 mins)
Case studies about social prescribing
Social Prescribing & Me campaign
Case studies about care coordination
Health inclusion and homelessness Care Coordinators in Lewisham
Case studies about health coaching
Social Prescribing Link Worker resources
Resources to support SPLWs in their work, including how to work with clients and local communities.
Database of resources for London
TPHC Community Led Prevention newsletters for supporting the roles and their managers
London Plus Social Prescribing resources and case studies
Resources to help with cost of living crisis
National Social Prescribing FutureNHS : https://future.nhs.uk/socialprescribing
Supporting Link Worker Wellbeing and Self-Care
Telephone script and online training for working with vulnerable people by Bromley by bow
Social Prescribing Link Worker resources – DoS
A list of directories of services to support finding activities and local organisations to link social prescribing clients to.
Database for finding local sport and physical activities
Download resource:Directory of resources for education, employment and mental health
A google map with a pin – create your own directory of services: https://www.google.co.uk/maps/about/mymaps/
Simply connect directory of services in London
Open-source library of SPLW’s directories
Care Coordinator resources
Resources to support CCs in their work, including how to work with clients, the NHS and wider system.
TPHC Community Led Prevention newsletters for supporting the roles and their managers
Personal Health Budget (PHB) Quality Framework
Implementing SDM: putting NICE guidance into practice – event recording here (1 hour 3 mins)
National Care Coordinator FutureNHS: https://future.nhs.uk/CareCoordinators/groupHome
Introduction to care coordination in London video (51 mins)
Introduction to care coordination slides
Short version of Introduction to care coordination slides
LD Session – Enfield Integrated Learning Disability Service slides
MH Session – Severe mental illness slides
MH Session – Mental health social prescribing link work – how best to support patients slides
Ardens EMIS search and report guidance
Ardens EMIS Clinical Templates guidance
Example personalised care support plan
High frequency users – how care coordinators and personalised care roles can support
National Care Coordinator share and learn recordings
Health and Wellbeing Coach resources
Resources to support HWBCs in their work, including how to work with clients and specific cohorts.
TPHC Community Led Prevention newsletters for supporting the roles and their managers
National Health and Wellbeing Coach Future NHS
Coaching Models – GROW, RE-GROW and T-Grow (instituteofclinicalhypnosis.com)
Six Step Process For Setting SMART Goals – PLI (professionalleadershipinstitute.com)
This section of the website represents the historical record of a legacy programme which is no longer managed by TPHC, as of mid 2025.