Impact

• Developed a shared investment approach which is transferable and saleable across London to ensure local underserved residents are given agency to decide what activities are most suited to improve their health and wellbeing
• Successfully raised £500K awarded to 82 VCFSE organisations in NEL
• Supported over 7,000 residents to access health and wellbeing activities in NEL 
• Pilots in NEL were so successful that some have received ongoing multi-year funding – these were: Barking and Dagenham, City and Hackney, Havering and Waltham Forest
• Saw a statistically significant increase in wellbeing for residents accessing services
• Increased capacity within VCFSE organisations or addressed gaps within services 
• Improved partnership working between statutory and non-statutory services, particularly between NHS, LA and VCFSE sector
• Prevented residents from accessing GP or A&E services. A quarter of people would’ve attended the GP in Havering if they hadn’t accessed the activities
• Helped develop the evidence for examples of community-centred approaches across London 

Core projects and outputs 

• Community Chest Toolkit 
• Community Chest Animation 
• Community Chest external evaluation report 
• Community Chest borough impact reports 

Impact

• Increased access to personalised care support in London, through supporting the development and scale of new social prescribing initiatives in multiple secondary care and specialist pathways
• Supported pilot projects to evaluate and secure further funding, evidencing and showcasing clinical and non-clinical impacts
• Improved awareness and understanding of community-led prevention and the impact through showcasing projects evidencing economic and demand savings, stronger integrated community partnerships and improved patient experiences and outcomes
• Bridged the gap and strengthened connections between primary care, secondary care and community services through convening a network of leaders across London to share learning, ideas and collectively problem-solve 

Core projects and outputs 

• Embedding community-led prevention in secondary care Toolkit  
• Social Prescribing in Secondary Care Community of Practice 
• Personalised Care in Secondary Care case study series 
• Community Led Prevention in Secondary Care Strategy guide 
• Supporting social prescribing in secondary care pilot projects 

Impact

ICS and borough-level support:  

• ICS engagement: Engaged each of London’s ICSs to share the findings from the report and what the London Health Board recommendations would mean for them 
• Provided consultative support: Provided consultative support to ICB leads in developing plans for integration 
• Stocktake of provision: Undertook a substantial stocktake within Tower Hamlets, NEL and NWL 

Pan-London activity:  

• Convened a Pan-London Community of Practice (CoP): The purpose of the CoP was to share best practice and challenges, evidence, models of care and work together to advocate to leaders. The CoP has been convened four times over the past year and has over 40 members 
• Convened an Advisory Group: The purpose of the Advisory Group was to provide oversight and steer the work/tune to health system needs, set agendas, provide leadership, and map future work   
• Website development: Created a web space for this programme that could be further developed as a repository of resources  
• Case studies: Gathered and developed examples of good practice from across London 

Core projects and outputs

Report 

• Full report – Reducing health inequities in London by improving access to social welfare advice through greater collaboration between the healthcare, local authority and advice sectors    
• Executive summary 
• Making the case for action – why Integrated Care Systems should include the provision of social welfare advice 
• Key recommendations – how Integrated Care Systems, Places and Neighbourhoods can increase access to social welfare advice 
• Case studies on social welfare legal advice services 
• Reducing health inequalities in London by improving access to social welfare advice Webinar (1 hour 32 mins)

Case studies 

• Brent Hubs  
• Citizens Advice Westminster 
• Citizens Advice Westminster – co-location in GP practices 
• Limehouse Project 
• Newham Social Welfare Legal Advice 

Proactive/preventative models in health care: Patient Voices 

• Highlighted the importance of lived experience voices in system transformation work and showcased the impact of social prescribing on individuals, through supporting social prescribing patients to develop their skills in storytelling

• Created and connected patients to opportunities to share their stories, influence decisions, and ensure their voices are an integral part of shaping healthcare services

Core projects and outputs

• Patient Voices for Social Prescribing programme – Social Prescribing Stories (4 mins)

• Patient Voices for Social Prescribing programme – Impacts 

Impacts 

• Upskilled the personalised care workforce through peer learning sessions, sharing of resources, guidance and best practice 
• Created a sense of ‘Social Prescribers’, ‘Care Coordinators’ and ‘Health and Wellbeing Coaches’ across London through convening networks of the roles  
• Helped create a shared vision and definition of the personalised care roles through system support webinars and one-pagers describing the role 
• Illustrated the amazing work across London to boost the reputation of personalised care roles through case studies and YouTube videos 
• Enabled PCNs to better embed the personalised care roles through our ‘PCN Toolkit to embed the roles and tackle health inequalities’ 
• Enabled connections to be built between PCNs, social prescribing services and training hubs to support better training, development, recruitment and retention of the roles  

Core projects and outputs

• Peer Learning Sessions 
• System Support Webinars 
• PCN Toolkit for embedding the personalised care roles and tackling health inequalities 

Impacts 

• Raised awareness and made the case for investment into CYP social prescribing models by convening strategic regional partners such as GLA, NHSE and ICBs 
• Supported the delivery of CYP social prescribing pilots across London, for example we supported three boroughs in NCL to setup and deliver CYP social prescribing services 
• Supported the development of CYP social prescribing link workers, by convening them to network, share best practice and develop their services through peer support 
• Developed a guide for commissioners to support the scale up and delivery of CYP social prescribing services 
• Gathered and promoted examples of good practice through the creation of two short videos 

Core projects and outputs 

• Case study videos 
• CYP social prescribing guide