Welcome
Welcome to edition 6 of Insight.
As this edition of Insight hits your inboxes, it will be only three weeks on from the announcement of both the abolition of NHS England and the cuts to the running costs of ICBs and corporate costs across the NHS.
We still don’t have the detail for what this will mean exactly for ICBs and Trusts – but we know that the sheer scale of this kind of transformation and organisational change will have an impact on many of us and our teams, right across the system.
This backdrop of significant change has also added a new layer of complexity to the creation of the new NHS 10-year plan, and I can’t help but wonder what impact it will have on its implementation and the drive towards the three key shifts, given the impact on capacity that these cuts will have.
As I mentioned in my blog last month, the NHS needs scalable, long-term solutions that can deliver results now. By working with experienced teams with in-depth system knowledge who can implement a bold vision, the NHS must find a way to do this for itself. We want to help our health and care colleagues rise to meet this challenge by sharing and scaling up tested solutions. As we enter a new financial year, we know the road ahead will be challenging, but with the right help and a focus on sustainable, scalable solutions, the NHS will thrive again.
In this month’s Insight we share news and content from our team, including:
- How our strategic communications and engagement support helped our client avoid the ‘call-in’ of their decision by the Secretary of State for Health and Social Care for their proposal to move very specialist cancer services for children in south London and much of south east England
- What the NHS’s 2025/26 Neighbourhood Health Guidelines mean for Population Health Management and our insights on embedding a PHM approach effectively
- A new case study on our Digital Productivity Team’s work to improve productivity and remove the risk of human error in north central London’s Chronic Kidney Disease referrals system
- Celebrating an HSJ Digital Awards 2025 shortlist for NCL ICB, North London Councils and TPHC.
Enjoy the read and do contact us if you want to discuss any of the topics highlighted or if you need any support during these turbulent times.
Sue Hunter
Managing Director, TPHC
Helping our client avoid ‘call-in’ of their decision for moving very specialist cancer services for children
For over two years, TPHC led and delivered strategic communications and engagement on behalf of NHS England (London and South East regions) to move very specialist cancer services for children living in south London and much of south east England to Evelina London Children’s Hospital, with radiotherapy at University College Hospital.
We are proud that, in one of his first decisions under a new power available to him, the Secretary of State for Health and Social Care decided not to call in an NHS England decision on this programme to which we provided key support.
Population Health Management: great data is coming, but questions can start right now
In our latest blog, TPHC Consultants Robert Williams and Richard Butler comment on the NHS’ 2025/26 Neighbourhood Health Guidelines and how it has cemented the role of Population Health Management (PHM) at the top of the health agenda. PHM is the first of six core components for building an effective neighbourhood health service listed in the guidelines
Keep reading this blog for insights from our team on the drivers that can help embed an effective PHM approach.
Using automation to improve productivity and reduce human error for Chronic Kidney Disease referrals
TPHC’s Digital Productivity team worked with Royal Free London Foundation Trust to deploy a robust automation system to standardise the chronic kidney disease (CKD) referral service for North Central London.
This work has helped the CKD team to save significant time, reduce manual burden and the risk of human error, whilst also improving the quality and completion of referrals.
NCL ICB, North London Councils and TPHC shortlisted in HSJ Digital Awards
We are thrilled to share that together with North Central London Integrated Care Board and North London Councils, TPHC has been shortlisted in the Connecting Health and Social Care through Digital category at the HSJ Digital Awards 2025.
This year marks a milestone for the HSJ Digital Awards, with a record-breaking 432 entries submitted. Of which, 205 projects have been shortlisted, each demonstrating remarkable ingenuity, passion, and transformative impact in digital health. We are proud to receive this recognition with NCL ICB and North London Councils and to be among other pioneering digital solutions that are shaping the future of healthcare across the UK.
Join our After Action Review session at NHS ConfedExpo 2025
TPHC’s After Action Review (AAR) team will be leading an interactive session at this year’s NHS ConfedExpo. Taking place on 11 June at 9.30am, our session will give participants an opportunity to consider how AAR uses past experience to inform future action.
The session will introduce the tool of AAR and the key concepts underpinning it, through a series of experiential and group activities to demonstrate the value of using AAR as a tool for continual learning. The session will then bring together a panel of system leaders implementing AAR in their organisations, including as part of PSIRF, offering reflections from their experience of doing AARs and their impact so far, and responding to questions from the audience.
This year’s agenda will launch on 7 April. Book your pass today.
We hope to see you at our session!
Read and help share the Listening Project Report and recommendations
The Listening Project centred around the voices of young Londoners aged 12 to 25 who identify as Asian, Black, or Latin American, to gain insight into their views about mental health and the services that are available to them.
The project was co-developed by TPHC’s Mental Health Transformation team, Partnership for Young London and the Listening Project partners Black Thrive Lambeth; HFEH Mind; Taraki; and Thrive LDN.
You can browse the Listening Project report content on our website:
- Full report (available in web and PDF versions).
- Forewords by Dr Charlotte Harrison, Clinical Director, Acute and Urgent Care, South West London and St George’s Mental Health NHS Trust, and Dr Jacqui Dyer MBE, Director, Black Thrive Global and NHS England National Mental Health Equalities Advisor
- Executive summary.
Connect with us online
You can keep up to date with our news as it happens on our website and social media, follow us here:
Get Insight in your email mailbox
You can sign up to receive this update in an email format each quarter. Visit our Insight page to subscribe.