Transformation leads

Clear filters
  1. Supporting GP practices to go digital in north central London

    Organisation: NHS England and north central London Integrated Care System We supported GP practices in north central London to provide digital access to services, transforming how they work, while making sure that people who can’t use technology aren’t excluded. Challenge The way people access healthcare has changed, with a rapid shift to digital care. TPHC […]

    Read more of: Supporting GP practices to go digital in north central London
  2. Enabling happier, healthier lives for care home residents in north central London

    Organisation: north central London Integrated Care System Our consultancy team worked with North Central London Integrated Care Board (NCL ICB) and five local boroughs between 2021 and 2023 to support care homes to improve their level of digital care. Challenge NCL ICB aims to ensure care home residents receive proactive, well-planned and personalised care, helping them […]

    Read more of: Enabling happier, healthier lives for care home residents in north central London
  3. Digitising Social Care in north west London

    Organisation: North West London Integrated Care System We led the Digitising Social Care programme, delivering projects that led to increases in data security compliance and digital social care record uptake, enabling care managers to spend less time on admin tasks and more time on providing quality care. Challenge North West London Integrated Care Board (NWL […]

    Read more of: Digitising Social Care in north west London
  4. Boosting digital safety in north west London’s care homes

    Organisation: North West London Integrated Care System In just four months, we supported over 250 care homes and 500 care providers in north west London to be digitally safe and secure. Challenge In 2023, North West London Integrated Care Board (NWL ICB) needed support to tackle low levels of data security compliance among care homes […]

    Read more of: Boosting digital safety in north west London’s care homes
  5. Ensuring a digitally forward NHS is inclusive in design and delivery  

    By Yiannis Stirling and Gary McFegan  Lord Darzi’s independent review into the NHS and appeal for digital investment has garnered plenty of attention, with the prescribed shift from ‘analogue to digital’ expected to feature prominently in the 10 Year Health Plan. Less has been said, however, about the potential risk of widening health inequalities which […]

    Read more of: Ensuring a digitally forward NHS is inclusive in design and delivery  
  6. Promoting the NHS App in London: a regional campaign to drive awareness and uptake

    Organisation: NHS England London TPHC’s Communications team supported NHS England – London to promote awareness and drive usage of the redesigned NHS App through a coordinated campaign spanning organic, paid-for, and localised channels across London. Our approach In late 2023, the NHS in London identified a need to increase awareness and uptake of the redesigned […]

    Read more of: Promoting the NHS App in London: a regional campaign to drive awareness and uptake
  7. Using automation to improve productivity and reduce avoidable human error in referrals for Chronic Kidney Disease  

    TPHC’s Digital Productivity team deployed a robust automation system to standardise North Central London’s chronic kidney disease referral service and help reduce manual burden and the risk of human error.   Making referrals more efficient   TPHC’s Digital Productivity team worked with Royal Free London (RFL) Foundation Trust to support the expansion and delivery of a new […]

    Read more of: Using automation to improve productivity and reduce avoidable human error in referrals for Chronic Kidney Disease  
  8. Population Health Management: great data is coming, but questions can start right now 

    By Richard Butler and Robert Williams  The NHS’s 2025/26 Neighbourhood Health Guidelines confirm what many of us have long aspired to: Population Health Management (PHM) is now firmly at the top of the health agenda. PHM is the first of six core components for building an effective neighbourhood health service listed in the guidelines. We see this […]

    Read more of: Population Health Management: great data is coming, but questions can start right now 
  9. Helping our client avoid ‘‘call-in” of their decision

    We are proud that, in one of his first decisions under a new power available to him, the Secretary of State for Health and Social Care decided not to call in an NHS England decision on a programme to which we provided key support. ‘‘Calling in’’ a decision means the Secretary of State takes a […]

    Read more of: Helping our client avoid ‘‘call-in” of their decision