Managing Director
Welcome
It’s been an exciting time at TPHC. I am thrilled to launch our first-ever TPHC Annual Impact Report which showcases the breadth of the work we are doing across London and the NHS. The report demonstrates our proven track record in guiding organisations through complex challenges and working in partnership to overcome them.
We know that this edition of Insight will be reaching you hot on the heels of the 2024 general election. Our new government has already indicated three big strategic shifts in NHS priorities; moving more care out of hospitals into primary care and community services; better use of technology and data; and boosting prevention by supporting people to stay well, reducing health inequalities and helping people stay in work. These priorities are what TPHC do best, and we are excited about helping you to meet them.
Last month we exhibited for the first time at NHS ConfedExpo and listened to and connected with many NHS leaders and influencers. We’ve also been celebrating both the 76th birthday of the NHS and Pride in London with our staff and our partners.
Happy birthday, NHS!
Launching TPHC’S first Annual Impact Report
We are pleased to share our first ever Annual Impact Report for 2023/24.
Our teams worked shoulder-to-shoulder with health and care organisations and systems, leading 9 pan-London health transformation programmes, and delivering over 220 projects for our digital productivity and consulting customers in 2023/24.
This new report offers a snapshot of the breadth of skills and knowledge across our three teams in partnerships, consulting and digital productivity, including in:
- strategic communications and stakeholder engagement
- digital, data and technology
- digital productivity and automation
- mental health transformation
- integrated primary and community care
- tackling health inequalities.
At TPHC, we champion NHS values and we are proud to share this snapshot of our work with our customers and partners and how these deliverables and outcomes are impacting the patients and communities they serve.
Read the full report on our website available in various formats.
TPHC CTO longlisted in Computer Weekly’s UKtech50 2024
TPHC’s Darren Atkins, Chief Technology Officer in our Digital Productivity team, has been selected in the longlist of the UK’s influential tech leaders. Now in its 14th year, Computer Weekly’s UKtech50 list recognises the technology leaders driving the digital economy. The top 50 were selected from an unprecedented 434 nominations received this year.
The Digital Productivity team was established in 2021 sharing the vision to revolutionise automation across the entire public sector and widen the opportunity for healthcare efficiencies by expanding our portfolio to include all digital productivity tools. We aim to provide cutting-edge, outcome-based solutions that prioritise return on investment (ROI) for all, irrespective of an organisation’s size, financial status, or technical proficiency.
Milestone reached as TPHC new starter e-joining forms process 100,000+ cases for NLPSS
TPHC’s Digital Productivity team and North London Partners Shared Services (NLPSS) have reached a huge milestone with our New Starter Joining Forms processing over 100,000 cases and counting for NLPSS, who support 10 north central London NHS trusts.
These new starter e-forms promote smarter working by utilising technology to streamline processes, speed up time to hire and to improve applicant experience. The team and NLPSS won the HPMA Award for Smarter Working in 2023 for the e-forms which continue to benefit new starters and recruitment teams with streamlined processed and time-saving benefits.
Read the full story here and see for yourself what impressive results have been achieved so far.
Contact the Digital Productivity team to discuss how our automation experts can help improve your efficiency and performance.
After Action Reviews as a continuous quality and patient safety improvement tool
The new Patient Safety Incident Response Framework (PSIFR) was launched to support the development of an effective patient safety incident response system in the NHS. The PSIRF is a framework for learning and improvement and endorses After Action Review (AAR) as a learning method to inform and improve patient safety incident response.
In this blog, Alkmini Petraki, who heads up TPHC’s AAR team, reflects on the value of AAR as a tool for all members of the team to take a personal stake in continuous improvement, looking at past experience to inform future action and solutions.
Helping you get the most out of your stakeholder engagement
Within the NHS we’re all familiar with the legal duty to engage our stakeholders but having the time, resources and the right skills to do an effective job can be a challenge. In this blog, TPHC specialists explain the nuts and bolts of stakeholder engagement and draw on examples from our own track record of leading a broad range of stakeholder engagement projects, as well as training to other staff to develop the skills themselves.
Keep reading the blog here to find out how we are helping customers to reach the stakeholders they need to hear and learn from.
Celebrating Pride month
This year, the theme for Pride in London was #WeAreEverywhere and shone a light on the presence of London’s LGBTQ+ community, and the power they have to be drivers of change by living authentically and without apology.
We have shared a roundup of resources and content from some of our pan-London health transformation programmes, including Good Thinking, Thrive LDN, and Fast-Track Cities London who partnered with Positively UK to take part in this year’s Pride in London parade.
These resources can be shared with your organisations and communities, helping to encourage all Londoners to look prioritise their mental and physical health all year round.
Browse the Pride post and resources here.
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