Delivering improved value, quality and productivity through the workforce The NHS in London is facing a £4.76 billion affordability gap by 2020/21. Delivering the right care in the right setting, improved productivity in existing services, and establishing new ways of delivering care are all recognised as areas of opportunity for the workforce to deliver improvement […]

Ensuring care is delivered in the right place with the particular focus on primary healthcare and community services Transformed health and social care services of the future will deliver the right care for patients, in the right place and at the right time. To achieve this transformation across all care settings, the workforce in each […]

Service commissioners and providers are increasingly urged to work together to deliver more integrated care for their local populations, for example through accountable care organisations. To balance national and local priorities, alongside the transformational journey being undertaken to deliver new models of care, there is a need to build and strengthen the capability and capacity […]

A constant feature of the health and social care system is that it is always undergoing significant change. There is no reason why this will not continue into the future. There will be a need for greater agility in the current and future workforce to respond to, and manage, repeated change. Creating a workforce which […]

To manage the increased scale and pace of change in such a complex and interdependent operational environment, there is a need to further identify, encourage and develop clinical and non-clinical leaders and managers. This will ensure the scale of transformation is achieved and delivered efficiently and effectively. NHS Leadership Academy The NHS Leadership Academy works with […]

Increasingly complex patient care needs require greater versatility in the workforce. The ability to adapt to provide care in different settings, at different times and in different organisational and team structures is becoming even more essential for individuals and multidisciplinary teams. The balance of generalist and specialist skills across the current health and social care workforce […]

Supporting staff to collaborate across organisational and professional boundaries The increasingly complex needs of the population mean that staff must be supported to work across organisational and professional boundaries to develop and deliver integrate services based around the patient. From the ability to put aside organisational loyalties to collaborate in networks, to increasingly developing collaborative […]