Meet the HCIC team
See below to meet our fantastic team, find out their experience and strengths, and how to contact them.
The information is arranged in order of the main projects or programmes that people work on, however in reality our team is multi-faceted, and our work is linked, meaning that everyone does more than what they are listed under!
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- Programme Director
- Analytics/Business Intelligence
- Community Services
- Enhanced Health in Care Homes
- Discharge and Length of Stay
- Digital Social Care
- Anticipatory Care
- Better Care Fund
Briony is leading the Health and Care in the Community programme, overseeing a range of improvement programmes supporting the national Ageing Well programme including enhanced health in care home, urgent community response and anticipatory care, alongside reducing in-hospital length of stay and a range of digital transformation initiatives for community services and social care. A nurse by background, Briony has extensive experience of senior operational leadership in emergency care, quality improvement methodology and delivering whole system transformation programmes. She is on secondment from the London Ambulance Service where she has been Deputy Director of Nursing and Quality since 2014.
📧 Email: email@example.com
Phil Wilcock – Senior Programme Manager
Phil has been in the NHS and DHSC for over 35 years, working primarily has an analyst. He has worked at local, regional and national levels including spells at the CQC and a health consultancy. Phil helped develop the national RightCare programme which aims to improve patient pathways, and health outcomes, whilst optimising the use of taxpayer’s money. He currently supports the Urgent Community Response programme and provides analytical advice to the rest of the team.
📧 Email: firstname.lastname@example.org
Pauline Fahy – Community Services Lead
Pauline is the London regional lead for Community Services, working with the National Aging Well Team and London Integrated Care System partners to enhance and improve the safe delivery of high-quality community services across London. Currently the significant focus is on the development and delivery on the Urgent Community 2-hour Crisis Response service. Pauline is a registered nurse/district nurse and has worked in the NHS for 34 years with a wealth of experience in senior Clinical. Operational and Strategic roles.
📧 Email: email@example.com
Lorraine Taylor – Senior Programme Manager
Lorraine leads, with Dan Heller, PMO activities for the programme; and supports the Community Services and Urgent Community Response & Restoration; and Digital Community Health workstreams. Lorraine has over 30 years experience working in the NHS. She also managed the Operations teams at Transformation Partners in Health and Care and was deputy lead for the Adult Mental Health programme. Previously, Lorraine worked at NICE, leading various guideline programmes, the corporate office and commissioning and managing social care and public guideline activities.
📧 Email: firstname.lastname@example.org
Isabel del Arbol Stewart – Digital Community Health Services Programme Lead
Isabel is the London lead for the Digital Community Health Services Programme. Her role sits across the London Health and Care in the Community Cell and the Regional Digital Team. Working closely with ICS Digital, Community and Transformation leads, Isabel supports systems to bring Community Health Services up to the same level of transformation that Acute and Primary Care services have seen. Prior to this role, she worked in the national Communities and Ageing Well team and the London Digital Programme.
📧 Email: email@example.com
Ravi Ravendran – Programme Manager
Ravi supports the Community Services and Urgent Community Response & Restoration. Ravi also leads on the SEL UCR accelerator Programme. At present Ravi works with London Region UEC team for two days a week as an Operations Manager to ensure the delivery of safe and quality oriented UEC services to patients across the region. Ravi’s substantive role is Contracts and Performance Manager, Specialised Commissioning, London Region.
📧 Email: firstname.lastname@example.org
Qura Saeed – Project Support Officer
Qura is a Project Support Officer on the Digital Community Health Services Programme. Qura previously worked as a Governance Facilitator in the Patient Safety Team at Barnet, Enfield & Haringey Mental Health Trust, where she was responsible for incident and risk management, Serious Incident and Board Level Panel Investigations. She also provided support to the Trust’s corporate division on data analysis and reporting. Her past roles include working with patients who have mental health difficulties to support with providing CBT therapy and care coordination.
📧 Email: email@example.com
Enhanced Health in Care Homes
Corinne Moocarme – Senior Programme Manager
Corinne has been in the NHS for over 30 years, primarily in a commissioning role. She has worked all that time in South East London and has a background in Continuing Health Care – developing policy and implementation, also Personal Health Budgets and End of Life Care. Corinne led the commissioning and quality assurance of Domiciliary Care Providers in the Borough of Lewisham. Her role in the Team will be to Lead the Enhanced Health in Care Homes Programme.
📧 Email: firstname.lastname@example.org
Discharge and Length of Stay
Sophia Hashmy – Senior Programme Manager
Sophia is the regional lead for Discharge and Length of Stay programme. She has a variety of experience working in different healthcare settings including provider, community and CCG, leading on complex large scale strategic transformation programmes in cardiovascular, respiratory and same day emergency care across the system. Sophia has a clinical background and has also worked as an operations lead in community. Improving patient care is a priority in her programmes with a clear commitment to innovation, learning and improvement.
📧 Email: email@example.com
Seena Saeed – Project Support Officer
Seena is a project improvement support manager for Length of Stay & Discharge and Care Homes. Seena has worked with a range of organisations such as Acute, Community, Specialist and Ambulance Trusts to drive values, improve patient care and reduce variation. She has provided strategy planning, coordination and oversight activities support to several programmes in North West London ICS which includes Outpatients Transformation Programme, MSK Clinical Network, Out of Hospital (Local Care) Programme.
📧 Email: firstname.lastname@example.org
Digital Social Care
Harpreet Shergill – Health & Care Digital Programme Lead
Harpreet is a pharmacist with a background in community pharmacy. He has expertise on change transformation in Health using digital as an enabler to deliver change. He has delivered programmes across Community Pharmacy, Clinical Homecare, Community Diagnostics, GP practices, Outpatients and Community Services. He is working on enabling out of hospital digital pathways in the community and to increase the digital maturity of health and care organisations across London.
📧 Email: email@example.com
Jennifer Ntiamoah – Digital Project Manager
Jennifer has worked in the NHS for over 12 years and has a rich portfolio of both clinical and operational experience. Her time spent working as midwife grew her passion for ensuring high standards of care for patients and a positive working environment for staff. She has worked at both regional and national level and also has experience from NHS Supply Chain. Jennifer has ample experience of project management and is working on the Digital Social Care programme.
Tyler Smith – Improvement Support Manager
Tyler is a Digital Improvement Support Manager currently project managing the implementation of the Proxy Ordering of Repeat Medications in Care Homes project, as well as supporting the implementation of other regional Digital Social Care Programmes and the London COVID Remote Monitoring Programme. Tyler has a background in health, having trained as a Dietitian and has previously worked in management consulting on various health, ageing and human services projects across the Australian Federal Government.
📧 Email: firstname.lastname@example.org
Sarah Sandiford – Improvement Support Manager
Sarah currently works in the Health and Care in the Community Cell as a Digital Improvement Support Manager for the DSPT Programme. Sarah has extensive experience in a range of settings including primary care, Trustees, charities, CCGs, and non-departmental public bodies in healthcare. Consequently, she has a comprehensive understanding of multiple systems. Sara’s expertise in stakeholder management and facilitation enables system partners to resolve issues together.
📧 Email: email@example.com
Dan Heller – Senior Programme Manager
Dan is the regional lead for Anticipatory Care, part of the national Ageing Well programme. He is also one of the team’s PMO leads. Dan has worked on several programmes within the team, and still supports our care homes and domiciliary care workstreams. Dan has performed operational and strategic roles in the NHS, working with a range of non-NHS partners such as local authorities, schools and the voluntary sector, so has a broad understanding of systems. His stakeholder management and facilitation skills enable system partners to address issues together.
📧 Email: firstname.lastname@example.org
Yasir Saleem – Project Support Officer
Yasir is a Project Support Officer working on Anticipatory Care, Catheter Pathways and vaccination information for Care Homes and Domiciliary Care providers, as well as PMO for the team. Yasir previously worked at St George’s Hospital for 5 years within Oncology, Breast and Cardiology in service management.
📧 Email: email@example.com
Better Care Fund
Andre Lötz – Better Care Fund Manager
Andre leads on London region’s Better Care Fund (BCF) Programme, which runs in partnership with Transformation Partners in Health and Care’s UEC Improvement team, as well as London ADASS, and other regional programmes. The BCF supports integration between health and social care at local level. Andre worked with Surrey Council in Adult Social Care and Public Health. Prior to this he’s worked as a researcher at Greenpeace, a monitor for African conflict, and fleet operations at Streetcar in its early days (now Zipcar). He’ll happily talk you at length about health and care integration.
📧 Email: firstname.lastname@example.org
Nicole Valenzuela-Sotomayor – Better Care Fund Support Manager
Nicole is one of London’s Better Care Fund Managers. With 14 years health and care design thinking and service transformation experience at borough, HWB and regional level. Having worked on programmes across health and care integration, Emergency Planning, mental health (prevention through to acute), 3rd Sector development, estates refit/ relocations, community services development and system upgrades. She continues to be a strong advocate for staff and system empowerment, enjoys bringing colleagues together to harness the energy and skills that exist within, to develop sustainable changes for the benefit of both those that use and deliver services. She is also a Mental Health First Aider.
📧 Email: email@example.com