Our teams
Who we are, and the impact of each team
We understand that organisations are being asked to deliver more than ever before across health and social care, with increasingly stretched resources.
We have three distinct teams, ‘Consulting’, ‘Partnerships’ and ‘Digital Productivity’. All teams work together to co-support programmes, share expertise and devolve learning.
As committed public sector professionals, we understand each client’s needs and share their mission of improving patient outcomes and delivering essential transformation and improvement services while demonstrating value for money.
As an MCA member, Transformation Partners in Health and Care (TPHC) Consultancy is committed to Consulting Excellence. We uphold the highest standards and demonstrate best practice for consultancy in the UK.
Currently 9 members of TPHC Consultancy hold Chartered Management Consultant status, (MCMI ChMC), the highest professional accreditation for management consultants in the UK, awarded by the Chartered Management Institute (CMI) in partnership with the Management Consultancies Association (MCA).
TPHC’s Consultancy team provided a wide range of services in 2024/25. We were pleased to work with new organisations in and out of the NHS, providing rapid, flexible and targeted support. We continued to take forward longer-term transformation work, alongside clients who we have formed partnerships with, such as Sport England.
As part of our programme close-down process, we make sure that our clients are equipped with a shared vision, a clear implementation plan and an array of practical tools to take forward and mobilise their workforce.
We keep in touch and enjoy seeing the real-time results and impact they are making on their people, patients and communities, and we are proud of the role we play in helping them to make change happen. A few examples to highlight:
In 2021/22 our team designed the Greener NHS programme and helped launch the world’s first net-zero ambulance. Fast forward to 2024/25, and the London Ambulance Service has launched their first electric ambulances as part of their ambition to drive towards a net-zero fleet. It’s fantastic to see work that we started helping to improve air quality for Londoners and reduce fuel costs for London’s ambulances.
In February 2025 the Mayor announced the launch of the London-wide Appropriate Adult service, which ensures children and vulnerable adults are supported during police interviews or while in police custody. The £5.4million pan-London service fills a historic gap in provision and ends variation across boroughs. It is based on recommendations from our work, which were fully adopted by The Mayor’s Office for Policing and Crime (MOPAC) and regional co-funders.
In February 2025, the Secretary of State for Health and Social Care informed stakeholders he had decided not to “call in” for review NHS England’s decision on the future location of very specialist cancer services for children with cancer living in south London and much of south east England.
We provided expert communications and consultation support for this complex reconfiguration, enabling a decision which HSJ quoted the Secretary of State for Health and Social Care as saying was the “best decision” for young cancer patients.
The Framework for Integrated Care (Community) , which we co-developed with NHS England’s Health and Justice Children’s programme, has been the foundation for a vanguard programme by Healthier Together, the Bristol, North Somerset and South Gloucestershire (BNSSG) integrated care system. The Framework was created as part of the 2019 NHS Long Term Plan commitment to provide additional support for the most vulnerable children experiencing complex trauma. It sets out guiding principles and practices act as a template for genuine co-production and development of integrated services for children and young people with ‘high risk’ behaviours that may lead to contact with the criminal justice system. We worked with NHS England to shape and launch the Framework in consultation with clinical specialists and multiple agencies.
BNSSG’s pioneering work has been shortlisted two HSJ Awards in 2025. This recognition highlights its innovative approach to integrated and multi-agency working within a trauma-informed system, improving outcomes for children and young people with complex needs, by reducing high risk behaviours and supporting their overall wellbeing.
You can find a selection of projects we delivered in 2024/25 later in this report.
TPHC’s Digital Productivity team is a collective of NHS digital professionals with over 60 years of combined experience in the field of intelligent automation.
The team’s catalogue offers over 100 clinical, HR and recruitment robotic process automations (RPAs) which are being used to support organisations across the NHS. Collectively, these RPAs are saving over 16,567 hours for our clients, equivalent to 2,202 working days and a crucial timesaving for our NHS colleagues.
Powering efficiencies in shared corporate services
In 20242/25, robotic process automations continued to power North London Partners Shared Services’ (NLPSS) award-winning recruitment robotic process automations, which are designed and deployed by the Digital Productivity team. NLPSS provide shared corporate services to eight NHS trusts and North Central London Integrated Care Board. Automations save the partners’ time and money while also improving the recruitment experience for recruiters, applicants and new hires.
Benefits include:
- an annual £500k saving for recruitment team, by reducing the need for agency support
- average time to hire new staff is reduced from 35-50 to 16 days
- consistent high score of 90% candidate satisfaction score with employment check process.
Innovating by the NHS, for the NHS
The team has also been busy behind the scenes, working to deliver a first for the NHS. The Digital Productivity Platform (DPP) builds on our vision of bringing different digital technologies, such as Intelligent Automation, to the NHS, offering value for money through a pay-as-you-go model.
This is a first for the NHS and enables organisations of any size, financial status, and digital maturity to access digital productivity tools as a service. More will be shared about the results for our early adopter organisations in 2025/26.
2025 marks 10 years since the formation of the Healthy London Partnership (HLP). HLP was established by London’s NHS, London Councils, the Mayor of London, the London Association of Directors of Public Health, the Office of Health, and other local organisations and individuals to address the health and care challenges facing London.
HLP’s work continues today through our Partnerships team who in 2024/25 led eight transformation programmes on behalf of 47 funders across London. The teams delivered work to:
- improve Londoners’ mental health and emotional wellbeing with city-wide initiatives led by Thrive LDN and free digital mental health and wellbeing support through Good Thinking,
- put an end to HIV in London as part of the Fast Track Cities Initiative,
- improve health outcomes for people experiencing homelessness,
- deliver personalised care interventions, such as social prescribing and the community chest model,
- transform urgent and emergency care, and cancer services,
- deliver the London Vision with The Office of the London Partnership.
The Partnerships team are experts in convening multi-agency programme boards and delivery teams to agree city-wide priorities and co-create targeted, once-for-London solutions to address them. We are proud of our role as transformation instigators, who create and sustain momentum to make lasting change happen.
With much progress and change now embedded in the system, London leaders agreed that work in urgent and emergency care, transforming cancer services, homeless health and community prevention was ready to transition back into the system for local teams to take forward business as usual. This creates space for new priorities to be taken forward at a regional level.
You can read highlights from these programmes and the impact we have made with our partners later in this report.
Learn more about each team
Click on any of the teams below to view the relevant section of our website.
