About us
We are TPHC
Transformation Partners in Health and Care (TPHC) is a unique, internal NHS consultancy dedicated to delivering high-quality bespoke consultancy, programmes and projects. From neighbourhoods to national transformation and change initiatives, we provide the expertise needed to solve the most complex challenges in health and social care.
Why TPHC?
As a proud part of the NHS, we offer a unique blend of expertise, knowledge and experience. We work side-by-side with our partners to improve the quality of care, deliver sustainable services, and tackle health inequalities.
Our mission is simple: to make a positive difference for our partners, the systems they operate in, and the diverse communities they serve.
Your trusted NHS transformation partner
We enjoy working with a range of partners and customers and pride ourselves on helping them to find solutions that meet their needs. Our partners and clients range from NHS organisations (NHS England, regional NHS England organisations, Integrated Care Systems and acute trusts), Mayor of London, London Councils, UK Health Security Agency (UKHSA), arms-length bodies and the voluntary and community sector.
Our three distinct offers:
We operate through three specialist teams: ‘Consulting’, ‘Digital Productivity’ and ‘Partnerships’. All teams include professionals who have a wide range of experience from both the public and private sectors, and a passion for working together to co-support programmes, share expertise, and devolve learning.
Consulting
With subject matter expertise in strategy, transformation, complex change management, learning and organisational development and more.
As an MCA member, Transformation Partners in Health and Care (TPHC) Consultancy is committed to Consulting Excellence. We uphold the highest standards and demonstrate best practice for consultancy in the UK.
Currently 9 members of TPHC Consultancy hold Chartered Management Consultant status, (MCMI ChMC), the highest professional accreditation for management consultants in the UK, awarded by the Chartered Management Institute (CMI) in partnership with the Management Consultancies Association (MCA).
TPHC’s Consultancy team provide a wide range of services. We work with organisations in and out of the NHS, providing rapid, flexible and targeted support. And we enjoy delivering longer-term transformation work alongside clients who we have formed partnerships with, such as Sport England.
As part of our programme close-down process, we make sure that our clients are equipped with a shared vision, a clear implementation plan and an array of practical tools to take forward and mobilise their workforce.
We keep in touch and enjoy seeing the real-time results and impact they are making on their people, patients and communities, and we are proud of the role we play in helping them to make change happen.
Digital Productivity
Revolutionising public sector efficiency through intelligent automation and process design.
TPHC’s Digital Productivity team is a collective of NHS digital professionals with over 60 years of combined experience in the field of intelligent automation.
The team’s current catalogue offers over 100 clinical, HR and recruitment robotic process automations (RPAs) which are being used to support organisations across the NHS. Collectively, these RPAs are saving over 16,567 hours for our clients, equivalent to 2,202 working days and a crucial timesaving for our NHS colleagues. The team is always evolving the catalogue of automations to meet our client’s needs.
Innovating by the NHS, for the NHS
The team has also been busy behind the scenes, working to deliver a first for the NHS. The Digital Productivity Platform (DPP) builds on our vision of bringing different digital technologies, such as Intelligent Automation, to the NHS, offering value for money through a pay-as-you-go model.
This is a first for the NHS and enables organisations of any size, financial status, and digital maturity to access digital productivity tools as a service.
Partnerships
A heritage of delivering ‘once-for-London’ programmes that form an integral part of London’s health and care system. Expert leadership in city-wide transformation and strategic planning.
2025 marks 10 years since the formation of the Healthy London Partnership (HLP). HLP was established by London’s NHS, London Councils, the Mayor of London, the London Association of Directors of Public Health, the Office of Health, and other local organisations and individuals to address the health and care challenges facing London.
HLP’s work continues today through our Partnerships team who lead transformation programmes on behalf of multiple funders across London. The teams delivered work to:
- improve Londoners’ mental health and emotional wellbeing with city-wide initiatives led by Thrive LDN,
- put an end to HIV in London as part of the Fast Track Cities Initiative,
- and deliver the London Vision with The Office of the London Partnership.
The Partnerships team are experts in convening multi-agency programme boards and delivery teams to agree city-wide priorities and co-create targeted, once-for-London solutions to address them. We are proud of our role as transformation instigators, who create and sustain momentum to make lasting change happen.
Our history
We came together as one team in 2022, learn more about our history in the drop-down below.
Healthcare Consulting (HC) and Healthy London Partnership (HLP) came together as a single team, called ‘Transformation Partners in Health and Care’ in 2022. They were later joined by the Digital Productivity team in 2023.
HC was established in 2013 as the first internal NHS consultancy, with an ambition to help transform services and improve outcomes across the health and social care in England. HLP was established in 2015 in response to the NHS Five Year Forward View and Better Health For London, with the aim to make London the healthiest global city.
The Royal Free London NHS Foundation Trust Innovation & Intelligent Automation (IIA) team was created in the autumn of 2020 to support the trust’s robotics and automation programme. This team was instrumental in scaling the use of automation technology across the whole of healthcare. By delivering world-class automation ‘by the NHS for the NHS’ the team saved many thousands of hours for NHS professionals, improved patient experience, and promoted better health and wellbeing for staff. In July 2023 part of this team joined TPHC, with a new name ‘Digital Productivity’.
The HC and HLP teams had been working collaboratively under the London Improvement and Transformation Architecture umbrella since 2020 and have been hosted by The Royal Free London NHS Foundation Trust since July 2022. The three teams share a joint leadership team have a joint identity.
The TPHC name and identity reflect the core values that underpin the team’s consultancy, partnerships and digital productivity services. You may see references to Healthcare Consulting and Healthy London Partnership throughout this website – these references were produced before the joining of the brands but were correct at the time of their creation.
Our expertise
As committed public sector professionals, we have a unique understanding of our clients’ needs and the challenges they face. We share their mission of improving patient outcomes and delivering essential transformation and improvement services, and we do this while demonstrating value for money.
Whether it’s leading London-wide or national campaigns, or providing tactical support for service improvement projects, our work ensures people live longer, healthier and happier lives.
Our teams are experienced in a range of disciplines, including:
- Learning and organisational development
- Data and analytics
- Digital and innovation
- Automation and productivity
- Strategy, business change and transformation
- Clinical leadership and pathway development
- Communications and engagement
- Project and programme management
Demonstrating the impact of our work
We have an outstanding track record of achieving tangible results for populations. View our latest Annual Impact Report, which captures the deliverables, outcomes and the impact of our work for our partners and customers, and the patients and communities they serve.
Ready to start a conversation?
If you are ready to discuss your requirements with our team and see how we can support you to achieve your goals, please contact us, and one of the team will reach out to you.