Our Digital Productivity work
Despite its committed workforce, the NHS struggles to keep pace with demand due to outdated infrastructure, post-pandemic backlogs, and an under-resourced social care system.
Unlocking productivity across the NHS is critical to achieving national priorities such as reducing elective care backlogs, improving A&E performance, and expanding access to general practice. This urgency was underlined in the 10 Year Health Plan for England, which set a target for the system to deliver 2% annual productivity gains over the next three years.
Digital productivity tools such as automation support this ambition by streamlining administrative tasks like appointment scheduling, data entry and billing, allowing staff to focus more on patient care. Automation can also enhance patient flow management, reduce waiting times, and improve resource allocation.
Beyond operational improvements, automation supports the NHS in delivering cost-efficiencies and value for money with, Lord Darzi predicting in 2018 that automation could save the NHS up to £12.5 billion annually in frontline staff time.
Our mission
The Digital Productivity Team is a dedicated group within Transformation Partners in Health and Care (TPHC), committed to delivering greater efficiency through the NHS and wider public sector.
We offer informed assessments of digital options to improve your processes and automated workflows, including Robotic Process Automation (RPA).
What We Do
Intelligent automation for healthcare excellence
As a substantive NHS team with over 50 years of combined experience, we are expert in the application of intelligent automation to streamline processes and reduce the administrative burden of manual processing for our colleagues, allowing them to focus on what truly matters – providing exceptional care to patients.
We develop and implement tailored automation solutions that address the unique challenges faced by all healthcare sectors within the NHS.
Expertise across the automation lifecycle
We cover the entire automation lifecycle, including business case development, ROI analysis, process discovery, analysis, development and post go-live operational support.
We understand that successful automation requires a holistic approach. That’s why we offer a suite of supporting technologies designed to integrate seamlessly with existing systems. From electronic health records to scheduling software, our solutions are engineered to work harmoniously with your current infrastructure.
Our services
We deliver full managed services and bespoke automations spanning a range of sectors and services including workforce, finance, clinical and IT. We can support you through:
- automation consultancy and advisory
- robotic process automation as a service (RPAaaS)
- robotic operational support
- process design and development
- business process redesign
- digital clinical safety
- digital App design
- implementation of digital productivity tools.
A new way forward, specifically for the health and care sector
Our Digital Productivity team has been working on a solution to support your shift from analogue to digital, using automation to streamline processes and significantly reduce the administrative load of manual tasks.
Existing automation tools aren’t built with the unique demands of the NHS in mind. That’s why we’ve developed something bespoke, designed specifically to be cost-effective and sustainable for the health and care system.
It’s time to unlock more time for what truly matters: providing exceptional care to your patients.
Want to be among the first to discover how our new solution can help you transition from analogue to digital? Sign up here to be notified when we launch: https://tphc.info/DPPLaunch
Our track record in automation
- Use case for our work with Royal Free London Foundation Trust on deploying an automation system to improve productivity and reduce avoidable human error in referrals for Chronic Kidney Disease in North Central London.
- Our e-starter joining forms are being used by North London Partners Shared Services (NLPSS), who support 10 north central London NHS trusts. Our forms have processed over 100,000 cases to date, improving applicant experience and speeding up the recruitment process.
- We are an award-winning team, receiving the HPMA Excellence in People Award in 2023 for working smarter.
About the team
Our multi-award-winning team comprises experts in healthcare, technology, and process optimisation.
We are revolutionising healthcare operations through the strategic implementation of intelligent automation and supporting technologies. We are globally recognised as leaders in the automation field and have been at the forefront of driving efficiency, reducing costs, and ultimately improving patient care.
We are passionate about leveraging digital solutions to enhance the NHS’s operational capabilities and collaborate closely with healthcare professionals across all sectors, providing them with the tools and expertise necessary to fully harness the power of automation.
Find out how we can solve your unsolvable problems
Start a conversation about how we can help take your tech priorities forward by contacting us by email.
Transformation Partners in Health and Care
Transformation Partners in Health and Care (TPHC) delivers high-quality bespoke consultancy, programmes and projects from neighbourhoods to a national level, with an outstanding track record in achieving positive and tangible results for populations.
We have three distinct offers, ‘consulting’, ‘partnerships’ and ‘digital productivity’ with all teams working together to co-support programmes, share expertise and devolve learning.