The past life care team at Healthy London partnership.
And and I'm helping to shape the social prescribing innovators
program with my colleagues Jenny and Lianna. So, Jenny Lianna, do
you want to just briefly introduce yourselves?
Hi everyone. I'm Jenny. I'm the health and Equalities project
manager in the team with Molly and Lianna and I'm leading on
the innovators program, and when I'm not doing that.
And I'm working mainly with PCN to support the embedding of
social prescribers, health and well being coaches and care
coordinators.
Nice to see you yesterday.
Hi everybody.
Hi everybody. It's really lovely to see so many familiar faces
and and names and I think most of you know me. I'm Lianna
Martin and I work in social describing team.
In London and overseeing number of the projects and this really
was a, this project came from working so closely with many of
you in in peer supports and really unpicking some of the
challenges that you've been that you've face on a day to day
basis. So I'm really excited to be here today.
Thanks both. So, OK, I think we'll get started.
And could we get the agenda up please, Tony?
OK, so I'm just going to briefly run through the agenda for the
session today.
So first I'm going to talk a bit more about what the program is.
So the background and the goals and the desired impact and then
a bit more information about what program the program will
involve. So the offer of support and the timelines or how that
will fit into your work. And then there'll be a short
opportunity for questions after that as well.
We're then going to move in to a more collaborative interactive
part of the session, so Charlie has kindly linked the jam. The
link to the JAM board in the chat. So this will be the tool
that we'll be using for that session and Charlie will be
leading that.
This will be an opportunity for you to Crowdsource.
Also.
And collective or common challenges that social
prescribing, faith in delivering and and impactful service and so
particularly related to social prescribing, service design or
delivery.
And it will also be an opportunity for you to sort of
unpick and think about the underlying causes and the
potential solutions as well. So this will be a really exciting
and fun exercise, but it will be a taster of what's to come
potentially for successful applicants as part of the
program as well.
And then after that, we're going to give a bit more information
about the application. So what you want to start thinking about
this stage, what will be involved as part of the
application form? What questions are involved? Sorry.
And and the eligibility and criteria for applicants.
More about the funding and support with costing up your
idea as well, and then there'll be time at the end for you to
ask any questions about the program. So please do ask your
questions in this session at the end.
And it will be a great opportunity for others to learn
from each of your questions as well. Well, then be developing
an FAQ document which we can share after the session.
And then we're hoping to finish. Uh, 15 minutes early today. So
we've got rid of a short break in the middle just to allow us
to do that, but do feel free to get up at any point, move
around, go make a hot drink, whatever you need to do.
Next slide, please, Jenny.
So.
The purpose of the session today so.
We asked and you answered what the main thing you'd like to get
out of this session would be. So we grouped your responses into
the main themes, so these included more about the
application criteria. So what makes a good applicant?
The application questions involved the process and tips
for strong applications.
Support with breaking down the funding that you'll need for
your idea some space to discuss suggested or common challenges,
as well as potential ideas for innovation.
And more about the program logistics and what's involved
for successful applicants and the support and coaching offer
available as well.
Our next slide please, penny.
Thanks. So yes, I just saw a question about whether it will
be recorded. So this session is recorded, so we'd love it if you
keep your cameras on throughout the session. But obviously if
you don't feel comfortable with the recording, that's absolutely
fine.
Please also keep yourselves on mute throughout the session.
And.
Unless you're speaking up, and if you do wish to speak up, you
can raise your hand using the teams function, or you can pop
it in the chat as well, and Jenny will be monitoring the
chat throughout.
Also, please do keep your phones on silent if possible, just to
make sure that we don't have any any interruptions.
Next slide, please, Danny.
OK, So what is the social prescribing innovators program
and why are we doing it? So we know that social prescribing has
been a huge cultural shift for primary care, and there's been
huge achievements in across London and embedding social
prescribing within primary care. But we also know that there are
huge challenges that you face in delivering and impactful
service, in particular relating to mainstreaming social
prescribing. So promoting the recognition and the value of it,
particularly in PCNS.
Ensuring that the support goes to the right people.
And in making social prescribing more sustainable.
So we believe that those people working on the frontline within
social prescribing are the best placed to and have the best
insights into the challenges that you face.
And we want to empower you to.
And really be able to think about those challenges and uh,
come up or explore potential solutions that can help to
overcome them.
So we want to be able to give you tools a bit of money and,
Umm, a peer group that you can collaborate with.
To.
Really think about the underlying causes or or.
That's all.
Sorry at the underlying issues underneath these challenges, and
then brainstorm potential solutions to them as well.
So this is a pilot program.
We will be offering a fund of up to 10K to each of the successful
participants, whether that's individuals or groups.
But it's not just about the funding so successful applicants
will also benefit from a six month programme of support
between September 2022 and February 2023, and this will
help you to deliver your projects against your specified
challenge.
So this may involve implementing a social prescribing service
design change, carrying out a local pilot test, systemic
solutions to systemic challenges.
Or developing solutions to specific priorities within the
NHS.
And then we've given some key resources there as well. So the
online application form is linked there, which went online
on the 22nd of June and it's open until the 20th of July.
The information for applicants, so that's a slide pack that
we've created with more information. Both of these are
also available on the HLP website.
And as I mentioned, we're also developing an FAQ document,
mostly based on the questions that you've asked today.
And and we'll be sharing with this with you next week.
So as I mentioned, successful applicants will benefit from up
to 10K grants going towards innovating against their
specified challenge. But it's not just about that funding,
it's also about the program of support offer that will.
We're expecting participants to become involved with, so this
will include one to one coaching project and development support
and it will take a continuous or quality improvement approach. So
this is a problem based approach.
Really thinking about the underlying causes of your
challenge and then brainstorming solutions.
So Charlie will give you a bit more information about this
later in the session.
And as part of the interactive exercise and this will give you
a taster as well of what Charlie will be helping to support you
with as part of the training. If you were successful.
So this is a pilot program, so we're hoping to have 11:50
projects tackling challenges to effective social prescribing.
We're hoping to gain better insights into the challenges
that are faced by social prescribing services and to
share innovative work at the end with other social prescribing
services. For example, this may include case studies or
resources.
We're also hoping to potentially develop a toolkit which we could
then share with ICS's to run similar programs in future.
So the overall desired impact is that we want social prescribing
to be better embedded and more sustainable.
We want to empower you to provide an impactful service to
London's most disadvantaged communities.
And to we want to develop a collective of leaders working
within this area who can demonstrate this impact.
Next slide please, Tony.
Thanks so.
As part of the program, if you are successful, you will be
granted up to 10K, but you'll also be expected to take part
in.
And the monthly training session. So this is the core
part of the program. So this is quality improvement. And as I
said, Charlie will give a bit more information about what this
is later.
And but it's taking a problem based approach.
We'll also be offering skills, share sessions, so this will be
an opportunity for you to share your learnings with other
program participants.
Peer Consulting Group sessions one to one coaching sessions, so
we're going to make sure that every project involved has
access to 1 to one coaching experts.
Board check in session so this will be an opportunity for you
to present on your project progress to the decision making
board.
And I'll give a bit more information about who these
people are in the next couple slides and then finally monthly
drop in sessions, which will be run by HLP. And this is just an
opportunity for you to come in and interact with your program
peers and also ask any questions that you may have throughout the
throughout the program.
In addition, we'll be creating a WhatsApp group where you can
network with other people on the program more easily. We'll also
link you in with any ad hoc support, for example, particular
people with particular expertise that may be related to
specialised topics on your project.
Next slide, please, Penny.
OK, so as mentioned there is also a time commitment involved.
So this table just shows when all of the different sessions as
part of the program will occur.
So we're aiming to kick off the program in August with a pre
meat and an open. This is an opportunity for you to meet
everyone that's also on the program network and just get a
bit more of an idea of what's to come.
We're then going to commence all of the content, so the main
training sessions in September as well as the monthly peer
support sessions.
Peer Consulting Group sessions will be happening by monthly one
to one coaching also by monthly as well as skills share sessions
every other month.
And finally, the board check in uh meetings where you can
present to the decision making board.
This is all with a view to you presenting and sharing the
success of your projects. So really thinking about sharing
the learnings and the results and your achievements at the end
of March.
Next slide, please, Jenny.
So this is a bit more information about who is on the
decision making board, so this is a group of people, a panel of
experts that that we've brought together who will help to
support with marking your applications.
They will also be there to provide any additional support
or guidance to those who are successful in making it onto the
program.
They will also be able to connect you with other people in
their network as well, depending on the requirements of your
project.
So they have a wide range of expertise on the on the board,
ranging from social prescribing, innovation and academia.
Uhm, amongst others.
But just to note as well, if you do have any relationship or know
anyone on the board, this won't influence or impact your
application. We do have a conflict of interest form that
can be filled out.
Next slide, please, Jenny.
OK. So just briefly here are some some dates before the
program for your diary.
So as I mentioned, the program with all of the guidance and the
application form launched online on the 22nd of June.
And it will remain open until the 20th of July at midnight,
which is when it will close.
We'll be releasing the recording from this workshop next week.
Once the applications closed, they'll be a short clarification
period before we communicate out the outcomes at the on the week
commencing 8th of August.
Also, if you do, there will be an opportunity to request
feedback on your application if you wish to.
And then for successful applicants, the deadline for
accepting your offer will be the 15th of August. We'll then
aiming to launch the program at the beginning of September, wrap
up at the end of February and then showcase all of the
projects. As I said, across London in March 2023.
Our next slide please, Jenny.
So before I move on, I just wanted to ask at this stage if
anyone has any questions.
Feel free to put your hand up or speak up.
I'm just going to be through the chat.
I don't think there any questions in the chat.
OK.
Does anyone have any questions at this stage? Don't worry if
you don't, there will be opportunities at the end as
well.
OK, well.
That's absolutely fine before we.
Just move on to the before I I talk more about UM.
It's too easy.
Six months. Is it the property he's got to join? Sorry, I do
Uh, sorry, I'm seeing some questions.
have just one question.
Yep, go ahead.
Do you know how many got what your pot is? How many grants of
10,000 you are likely to give out so that we have a sense of.
You know scale of application versus availability of fund.
So we don't know at this stage we'll be giving out. It's a,
it's a fund up to 10K. So that will really depend on the
requirements of your project.
And.
And we're aiming for about 11:50 projects. Sorry. Lianna, did
you?
Have your hand up now.
So that will be the maximum that we can give out. There's also
Lianna, will go into a bit more detail about this later, but
there is ring fenced funding for challenges related or
applications that are focusing on challenges related to
recruitment and retention. So around six of the we're aiming
for around six of the projects to be focused on that.
And the other six to be focused more around other challenges,
but we do also have two key priority areas, access and
impact. But Lianna will give a bit more information about that
later.
Umm but yeah, basically in terms of the funding, it can be up to
10K but.
It doesn't necessarily mean that all projects will receive this.
It really depends on what the requirements of your project
are.
Does that answer your question?
Yeah, that's great. Thanks.
OK, great.
Just seeing there's one question in the chat from Amy.
Saying is it possible to share attendance of the session
amongst 2 project leads?
Do you want to take that, Molly?
Uh, yeah. I mean, I think it, I think as far as I'm aware it is
possible to do that if you have two project leads you can then
share the attendance. So on a previous slide, we did show
what?
Who needs part of The Who? Part of the group needs to come to
each sort of.
Each part of the programme offer of support, so the different
sessions that we're running, so if it's something where it's the
project leads only then yeah, you can share that across 2
project leads. If you do have two on your project.
We've also got a question saying does it need to be a brand new
project or can it be something preexisting?
So it needs to be something needs to be.
Something.
It can be an idea that's already worked on before, so it doesn't
need to be a completely novel idea, but I think it does need
to be a brand new project. For example, we won't fund any.
Costs that have already been made towards something else.
And.
Lianna or Jenny. Do you want to input any anything on that?
I think it's important to highlight that.
We're asking you to come with a challenge that you want to
innovate against and.
You might have a few ideas about what the solutions might be, but
the the process of the program.
Will support you to trial those solutions or.
Implement one or two of those solutions and they might be, you
know, might have been done before in different contexts.
They might not have been.
But yeah, we really want you to encourage you to think about
what are your key challenges rather than what are some things
projects you wanna try.
I hope that I hope that makes sense.
We've also got a question, can you put in more than one
application?
Umm.
I mean, could you give a bit more detail about why you would
so? Are you hoping to put in more than one application that
focused on multiple different challenges? Because if you were
then as part of the questions, there is an opportunity for you
to list more than one challenge within that. So if you do have a
couple challenges that you think are really key and and really
sort of.
Really important and influencing your social prescribing service
in your ability to to deliver an effective and an impactful
service. If there's more than one, then you can include
multiple challenges within your application.
So if that's the reason for making multiple applications,
then.
I would advise just putting in one and just talking about more
challenges.
OK. Yeah, that makes sense. Thank you. It was, I think that
was it. You're sort of saying that there's various areas that
we can make applications under. If you're looking at impact
access training. So it's just saying, yes, do you need to put
Yeah.
them all in as one and recognize that or can we if they obviously
approach it from point singular angles within the service
provision available at the moment with that constitute
separate applications. So but I think what you're saying is now
trying to embed it all in one application.
Uh, yeah. Lianna, did you have something to input on that?
Well, I was going to say if the projects are very different, I
mean, I think if if you're if if you feel like there are two
things that are wildly different and you and you would like to do
one or the other, then it maybe it's worth noting on your
application that you're making a separate application. If you
feel that you're gonna have it wildly different answers on each
of those.
Applications. I think the truth is that we're unlikely to grant
more than one, so having the separate applications would be
purely to ensure that you're giving you're giving justice to
each of those challenges that you're wanting to address rather
than.
And having the potential of of of getting onto the program
twice if that makes sense. If you because you're gonna, yeah.
Absolutely, yeah. No, it it wasn't really about trying to
get into the program twice actually, it would just be with
regards to, I suppose opening up opportunity, so that it really
is given out under that criteria. It might be that one
area is not deemed to acquire, but one would be. Therefore we
would have better opportunity by putting in separate applications
as you say. But I think it comes down to us looking at and
addressing those challenges and working out in our own sense
where that's best approach from.
Yeah. No, I think thanks. Lianna, I think as Lianna says,
obviously, if they are widely different, the.
Question the application form, it asks about the challenges, so
you can give more than one challenge, but then it does also
ask about you to brainstorm and think about potential solutions.
So obviously if all of the solutions to the two challenges
you give are going to be really, really different.
And then yeah, I think best to to put in two separate
applications, but if the two challenges are more similar and
you can sort of group together the solutions as one then.
Put them all into one.
Great. Thank you.
Are there any other questions?
It's just one last one in the chat, and then and then we can
go to to Michael, who's got the hand up and.
Thank you.
I mean also if if their service so Hammersmith and Fulham.
Also applied of two people applied, for example, would you
only choose one of them?
Yep. Thanks, Amy. So we are looking for a geographical
spread across London, but if both applications are really,
really good and they meet all of our marking criteria, then no,
we won't be.
We're not limiting ourselves to just having one group.
From different barriers and so no, that's not going to be a
priority.
Umm but yeah, overall we will be making sure that we're trying to
trying to get a geographical spread across London and if this
does mean sort of making more outreach later further down the
line.
Then that would just mean we'll do that, but we won't.
Have to pick one particular place from each one particular
group from each borough.
And Michael, you also had a question.
Thank you. Yeah, in one of the previous slides, it said that
this is for individuals and groups of social prescribers. So
individuals like myself who have an interest in the sector, who
are not social prescribers, will we be illegible or for this
award or not? Could you clarify that for me, please?
Yeah, sure. So you do need to work directly. You need to have
a direct link to social prescribing. So.
If you work directly with the social prescribing service then
that's fine. You can apply as an individual and, but you need to
demonstrate in your application that you do work closely with
social prescribing.
Lianna, sorry, did you want to add?
Yeah. Hi, Michael. I think the other, so the the types of
people that might be directly related to the social
prescribing service might be a training hub or a commissioning
service or perhaps a GP federation or a voluntary search
organization that hosts the link workers. So I think it would be
somebody that's got a really good understanding of the
challenges of implementing and delivering social prescribing
within primary care so.
I'm.
Yeah, there's, there's and we'll talk a bit more about the
criteria later and obviously there's lots of challenges that
sit outside of delivering the social prescribing service that
pertain to.
And this the sustainability of social prescribing, for example,
the provision of services, the social prescribers referral to.
But that's not really what this fund is about really. This is
more about thinking about some of the systemic issues that are
maybe holding social prescribing back.
Uh, making a bit, making it a bit of a challenge to embed it
within within primary care and make sure that it's reaching the
right people and and and that's what, that's what this this is
about really. And so it's people that delivering that service or
are charged with ensuring that it's embedded and sustainable.
Thank you. Thank you for clarifying.
Thanks, lianna.
So in the interest of time, I'm just going to move this on.
There will be opportunities at the end as well. Just to ask
anymore questions. But before we give a bit more information
about the application guidance questions that will be involved
and sort of success criteria. Eligibility, as Lianna
mentioned.
And we're just going to move on now to the interactive part of
the session.
So we have already linked the JAM board in the chat, but we
can also link this again, but this is the tool that we'll be
using.
Umm. And basically part of this interactive session, so this
will be led by Charlie. This will be an opportunity as I
mentioned at the start for you to really sort of think about
the.
Key challenges that are facing social prescribing services and
preventing them from delivering an impactful service.
So really relating to social prescribing, service design or
delivery, as Lianna mentioned, it's not all about. It won't be
about particularly funding the voluntary community care sector
organizations that social prescribing refer on to.
And although we appreciate that this is a huge challenge, this
is more focused on the social prescribing service.
So this will just give you a bit of a taster of the core program
of support, the training that will be involved, which will be
supported by and run by Charlie for successful applicants. So it
will be a really great opportunity to take part in this
as it will also help to support you with your application as
well.
Yeah. So I'll just hand over to Charlie.
Now that's OK.
Hello everyone. Hi there.
OK and should be linked to the JAM board. Jenny, is that OK?
And share that. So I'm I'm Charlie Kennedy. Scott. I've
worked. I didn't realize until I thought about this morning. I
worked in the NHS for over 20 years and I don't quite know why
I hadn't realized that, but it's quite a shock to realize it's so
long. And then in the last seven years, I've been doing quite a
lot of quality improvement in my various different jobs. At the
most recent, which have been the last couple of years, have been
a program lead for the digital accelerator in northeast London,
working on trying to improve access to practices using.
Alright, I'm going to assistance and so on. So we've got some
challenges session now we move to the next link to the next
slide, Jenny for the first few minutes would look at what
quality improvement is and then we're gonna ask all of you for
some challenges and then we'll pick a challenge that from the
room, understand what's going on with it and then we'll turn some
of the challenges that come up from that into some potential
solutions. But first of all.
From all of you here, his and there are a lot of you. And does
anybody know or would anybody like to say what they think
quality improvement is and you can put in the chats or you can
put your hand up and we'll hear from you live. So any hands up
anything in the chat?
Don't be shy. There's no wrong answer. Speak with this
question.
And I'm gonna go silent to force my answers. So what? What is
quality improvement is a question that what, what's the
question? So what is quality improvement you know, do you
know what it means?
Including access to services, OK.
And.
Yeah, sure. You wanna say we think it is?
And as I just also dimension I I see people have already.
Yeah, just think, Colette, Quality improvement is a process
of consistently reviewing your service offer in order to ensure
that it is permanently.
OK.
Yeah.
Continuous process of never just sitting back and assuming that
everything's fine because you've done it like that before.
OK, that's a really good answer. That's certainly exactly one of
2nd.
the things that quality improvement is used for. That's
kind of that's continuous improvement. I think you're
describing that. And can I just add something else?
I'm bigger. The people have already started putting
challenges into into Slide 6. If you could hold on for a second,
we'll come back to that in a second set. OK, so don't put the
challenges in quite yet. Thanks. Thanks for that answer. And
we've got a few more things in the chat we've got building
what's really there creating some standards problem solving
in order to improve services, addressing challenges through
solutions, consistency, reviewing based on feedback. So
that's improved efforts to improve. So lots of good answers
there.
OK. And it's anybody done according to different projects
that they'd wanna give it a very brief example of anybody done
one?
Johnson says yes there. What was it? What was your your one about
Imran Ballin, sorry.
Hi. Yes, hello there. I'm a I'm the PCN manager for Chris PCN.
Yeah, I'm doing one at the moment. Actually. I'm meeting
with my mentor later in Naft. My quality improvement is all about
continuity of care for patients with four or more long term
conditions. So, because that's something that the Kings Fund
OK.
had picked up, they don't know 55 page report. And they said
it's very difficult to measure, but there's a feeling amongst
clinicians that if you have to say, if you see the same doctor.
And you've got multiple conditions than that improves
the care.
OK, cool. That's pretty good to hear. OK. Thank you for that.
Yeah. Thank you.
OK, so.
Let's move on to the next slide.
And so the the next one.
OK, so a lot of what you just said, this isn't the definitive
answer on here. This is not that the answer to what what's proven
is completely, but a lot of what you've just said is encapsulated
in the bullet points on the left hand side and some of the things
that the key things to consider. So what is the success you're
trying to achieve?
How you gonna go about doing it?
And and how will you know whether you've made improvement
and that's when we get some measures in. So we're looking
for to get aims measures and then thinking about new ways of
doing things or previewing existing ways of changing stuff.
The box done the bottom, we go to the next slide, we get a
bigger version of that.
So the next slide, so this is this is the quality improvement
journey otherwise known as the sequence of improvement. So
today what we're going to do is we're going in a minute, we're
gonna look at identifying quality issues. So that's the
first box and then we're gonna understand a little bit better
and a lot of the time when people have a challenge or a
problem, then we're really keen to jump very quickly to the
solutions. When we do that, it's often hard to understand what
we're doing. And so why is it can?
At times appeared a little bit frustrating and it's really
important to try and understand what's happening as well as you
possibly can. And if you do that, you'll get better
solutions, better ideas, a better understanding how you're
going to measure it, and ultimately the projects are more
likely to succeed.
And and then the last thing we'll do very briefly and see if
we can come up with a few solutions. So the challenge we
choose in a minute.
So there's been, as Molly said, this is a a problem based
approach. It's not just problems though, so problems are also
called challenges or issues. One of the things people often
forget about going to improvement is that there are
opportunities out there as well that we don't necessarily use or
exploit to identify. So don't just think of it as a negative.
Trying to change the negative to a positive. Sometimes it's about
trying to find positive and build on it and make it a lot
better because there's quite a lot of opportunities to find
those as well.
OK, so now let's go to the next slide and this is where we're
gonna ask you as a room to start putting some challenges in that
you're facing. So the challenges we're looking at here are why
the main challenges you face in delivering and impactful
service.
Can people. Obviously some people can access to download
because you're already there. We'll put the link in the chat
and now which will take you to this slide hopefully.
Umm.
It side 6 if you can't access to Jamboard then put in your
challenges into the chat and we'll copy copy them across.
I'm. I'm gonna go silent. Wise people write their challenges
into the JAM board and would just give you sort of give you 5
minutes, four or five minutes to do this, and then we'll pick
one.
And start to when Sandra little bit little bit better in the
meantime any any questions from people about how to access this
or?
Can you get into Jamboard OK.
Do you understand the questions are and we need to move some of
the some of the the answers are actually covering the.
Covering near the question as well and.
OK.
So yeah, as I say, you can't access Jamboard then put your
question into the chat and we'll copy it across. I'm sorry you're
challenging the chat.
And don't worry if you think we're going to have more space
because we'll move them around and try and create more space
for you.
And this these these challenges may be exactly the ones you're
trying to get some funding for.
So don't be afraid to put those in or anything else at all.
And anybody who can't access the chat and can't access the jam
board that you could put your hand up. And if it's, if you can
describe your challenge in a sentence, then I could write it
into the table for you.
I think we've just lost something. I'm not sure happened
now.
And.
It looks like somehow the whole thing deleted. That's never
happened before.
Try going back.
If anyone thinks they might have deleted it, they. If they press
the undo button.
Yeah, or control Z.
There are dangers, aren't there in in face to face meetings you
can't have so many people, but no one can delete all the post
it notes or off a wall in one one accidental Press of a
button.
Online things are less.
Less controlled.
So apologies for that. Or if if you just people wanna just if
you, if you can remember what your change was, maybe just put
it back in again and then we'll choose one in a second.
We had a lot didn't means at the sun.
And what message to match the the main objective of this is to
pick something and work it through as an exercise.
OK.
Let me give you one more minute and then we'll come back and
we'll choose one.
It's.
And whilst you're waiting, have a look at what's on there and
think about if there's one on there in particular that we'd
like to try and understand what's causing it, cause that's
gonna be the next thing I'm going to do.
OK, alright, let's, let's, let's stop adding them in nap. Adding
them in now and try and choose one so.
When we've got a smaller room and sometimes we'd do a voting
exercise where we'd ask you to to to choose one via voting
online for it. But.
They wanna shout out. Is there anything on there you feel
really strongly bigger to and look, look at in more detail.
So it's OK. Not enough supervision for.
SP's that's in the that's in the chat twice.
I'll tell you what. Are you OK for? Go with that one. I think
that's.
Let me just write that one in.
The case. So if we go to the next slide.
Jenny.
So.
So it was not enough supervision for socialist wipers.
Alright, so this is a fishbone, this this diagram here. And you
remember in the second box on the sequence of improvement we
get to the section called understanding the problem. And
this is the part I said where it's worth.
Spending your time trying to really understand what's causing
something to happen. So this the idea of this fishbone diagram is
that we try and understand the causes of there not being enough
supervision.
For social prescribers.
I'm gonna break it down into four different sections. The
people reasons, the process, reasons, the information, and
that's the environment as well and systems and that can be
technical. But to give some structure.
And what we'll do, first of all is look at it from a people
point of view. Now, yesterday we were thinking about how best to
do this and suggesting that people would say things like
Workman or you could put them in the chat. It seems like people
are actually really well using the Jamboard today. So I think
it's worth an experiment to see if we can add in post it notes
if you all move to slide 7 on the JAM board and just with the
people to begin with.
What are the people reasons that there isn't enough supervision
for social prescribers? So if you write in there, what would
cause that?
To not be enough.
Supervision from people point of view.
Does that make sense?
And let me say the first time you ever do a jam board.
It's a big, takes a bit of time to get your head around it. The
second time people go. Ohh, I'd like that once I understood it,
it was really helpful, so don't worry if it if it goes a bit
alien and a bit strange.
And it's one of those things that after a while becomes
really helpful.
So lack of time. You've I'm being very bossy here, but lack
of time is more. Is that about the people or within the
environment? Is that people don't have enough time?
And then we got managers not understanding the emotional
impact, OK.
OK, if you want or anything in the chat, please do and we'll
copy it across.
And with the one that's about the funding. So that's more
about probably about the environment and the informations
we'll put that over here for now. That's alright.
OK.
And if anybody wants to put their hands up and say
something, that's fine, I can. I can. You can dictate and we'll
add it in.
OK. Well, we seem to be doing well that with the people part.
So now let's look at the processes. So that's the part
done underneath the people. So what what are the processes?
That may or may not be working. That do or don't contribute
towards there be enough supervision so processes does
that make sense?
Workplaces are full of processes. We don't necessarily
realize that until we start looking at what's happening.
What kind of processes may there be? Or may there not be?
That contributing towards they're not being asked to
division.
OK, so no agreed way, OK.
And all the processes in in workplaces or in between teams.
And not to give you any clues, but a lot of the time people
talk about variation here. There may be a process in one in one
team that's completely different to a process in another one.
OK.
Alright then and.
I think so. Let's look at information. So what is the
information that's available to to anybody involved in this and?
What information is available within the environment that
people work that does or doesn't contribute towards? They're
being supervision.
So I moved the one of course, for funding. So that's that's
financial money. I would say that's not exactly information,
but that's the closing. The information is the environment
area here.
And just to help, I mean a lot of this time information is the
one that gets the least filled out. So don't worry about that.
And anything around the systems. So this may be a technical
system, so some big trust for example, have built-in
supervision electronically that reminds managers to do it every
week or every month or so on. Is there anything to those systems
exist or are there is there a lack of those? Again might they
vary across different teams and so on.
OK, lack of training. That's interesting as well.
Just a question. So the one that says system to allocate
supervisors to SP, LW and book them in is that there isn't a
one or that the system that does it doesn't work very well.
OK, thank you. It's a strange we're working, isn't it? You ask
a question and then a post it on a jam board, changes in what's
written on that.
OK, access to emails. OK, is is that is that that's in the chat.
Is that where there isn't access to emails or access to to emails
varies or doesn't function well?
That's all.
It's it's not having access in time really. So when when the
Uh, it's it's not.
social Dyer comes in, it takes it took I think it took us four
months for her to get access to all of the eight practices. So
that's a real that's an issue isn't it?
Yeah. OK. So that's a technical to real technical challenge
then, OK.
OK. Alright then. So you you're beginning to see what happens
when we start to understand the causes of any problem or any
challenge. We quite quickly build up.
A. A very packed fish bone diagram. And when you do this
live with people and you have and you have a a flip chart,
piece of paper and you have four or five people around a table,
it fills up just as much. So it's always a really good way of
doing it. You get all sorts of things that come out otherwise
probably wouldn't come out and.
And then we can move on to the next part. So we're gonna stop
now.
And we're gonna try and look at these and think, well, what
might some solutions be. So if the problem is that there is not
enough supervision for social prescribers.
What might some of the solutions be that would say now there is
enough.
Supervision or creating time enough time for supervision and
and.
If we yeah, you have to memorize it. So you you'll be able to
look at this slide actually because we're going on to the
next slide, Slide 8, Jenny, we can.
I'm just gonna spend a few a few minutes. So the question is,
what are some of the solutions or change ideas? They're things
you can do differently for the challenge we just looked at so.
If people want to think about some of the things that were
were working not well, and then maybe flip them around, that
will give you some answers or some solutions to some things
that you might think about changing and doing differently.
You know, order to, OK, we we've lost the thing again. It's
coming back in order to do to do differently, to create a project
potentially where you go from having not enough supervision to
having another supervision.
OK. So again, if you wanna put things in the chat, you can't
acceptable. Please do so.
Otherwise, just put in some answers.
Insert slide 7 so it's like 8.
OK.
And it's always very.
Encouraging to see so many ideas coming up so quickly, and this
seems to be what happens when we take this sort of structured
approach.
Bigger challenge, understand it and then ask for solutions. And
because people have been thinking it through and then a
structured way, it's much easier to come up with possibilities.
And to get come up possibilities that can then be turned into
things you might try and do differently.
And also it tends to be more likely to succeed because
they're based on what's happening rather than sort of
being picked out of the air or and this is one of the important
things about quality improvement, not dictated to by
the manager or the director who sometimes feels a pressure on
them to come up with the solution to everything.
So all we're doing with police improvement is using it as
largely common sense way of understanding. So picking a
problem or an opportunity, understanding it in different
ways, looking at the causes of the data.
Come up with some solutions, some potential ideas, things we
can change, which is exactly what you're doing now. Then we
pick a few of those 123 or 4.
Work out how we can test them and how we can measure them.
Do that. Do what I called plan. Do study act cycles.
And then.
Implement the ones that work, change the ones that don't wear
bands and the ones that don't work at all, and use that to
work towards the aim of the project we're working on.
So this is pretty much.
What you'll be doing if you do quote improvement for your
projects.
And I'm gonna just open up now for the last last one or two
minutes. Are there any solutions on that board that we're looking
at right now that you're surprised to see or that are
good that you would like to see implemented or try it out?
Maybe. Maybe what you could do is anything on there that you
think that you think is a good idea, go to the left hand side
and you'll see the pen at the top and maybe just put a ring
round in for example.
Let's put a ring round in bed. Clinical supervision. So put
some rings round the ones that you think are good ideas. Just
to give us an understanding of of whether this interactive
exercises help come up with and stuff.
And the one with the most rings around it will be our our top
change idea.
I'm looking up another screen if I appeared to be.
That means wrong place.
OK.
So another 30 seconds have put your rings around it and then
we'll and then we'll end this part.
OK. And it it could be the same person, but the rings around
things more than once, I realize that, but it looks like the the
leading ideas here are crossbar assistant to share supervisors
train up HI leads across the IRS. Sorry, the ICS is to to be
supervisors more funding to be allocated and embedding
supervision from the start.
And a few others. OK. So right. Brilliant. OK, excellent. So
that's just a taster in quotes improvement.
I'm with a attack limit technical hiccup in the middle.
We lost everything but no worries. We came back from that.
Any questions for anybody?
Any comments?
Hey.
But I didn't. OK, it's hand. Back to Jenny. Molly.
Thanks, Charlie.
Text.
Yeah, I mean that was a great exercise. I think it was a
really good way of just demonstrating getting a taster.
Of the sessions. Sorry, I thought I'd frozen on the screen
then of the training that we will be offering as part of the
program as well.
So I hope everyone enjoyed that.
So.
We do just have a question there about a lot of the solutions
sound great, but how do you actually implement them? So
great question I think.
That's something that we can support you with this part of
the program will be able to link you in with people on the
decision making board as well, who will have expertise across a
range of different areas.
I'm also link you in with lots of other people, including
coaching experts and and the the core training as well will help
to really drive you towards meaningful solutions.
But yeah, thank you so much, Charlie. I think that was great.
We'll just move back onto the slides now, if that's OK, Danny.
Thanks.
They're going to move on to more about the application. We are
just way ahead of time. So I think we'll just crack on and
just go ahead without a break. But as I said at the start, do
you feel free to get up and move around to go make a hot drink if
you wish to do so?
So yeah, I'm going to talk more about now the application
process, the criteria for applicants and what will be
involved as part of the application. The online
application. If you haven't already.
Looks through this.
So in terms of the process?
As I said in a previous slide, the online application has
launched online with all of the guidance as well. So this is
available on the HP website, but it's also linked in these slides
which will share.
After the session.
And this will be open. So this, sorry, just letting someone in.
So this launched on the 22nd of June and it will be open until
the 20th of July at midnight.
They'll then be a short clarification period where we
will mark all of the applications and then we'll aim
to.
To give out all the outcomes of the application. So communicate
all of that out in the week commencing 8th of August.
There will be also an opportunity for feedback, as I
said, for anyone who wishes to request that.
And then.
We're aiming to start the program, as I said in end of
August, September.
So that's just a really brief run through of the process and
the timeline.
But in terms of the application form, so there will be 4 main
sections. So the first section is all about you, your
organization and those who are in your group.
The 2nd about your proposal, so really focusing on the challenge
as I said, but also some potential solutions.
The third section about the funding and the budget.
So what about your applying for and why so giving a bit of a
breakdown of what this will be used for? And then finally, the
last section is both quantitative and qualitative
questions, and this is just to get a bit of a feel of what
experience and skills you have as a team or as an individual.
Having worked on quality improvement projects before.
And so this is just a guide us in terms of how much support you
will need as part of the training if you were successful.
There are also some EDI questions at the end of the
application as well.
And if you do require any further support or access have
access accessibility requirements with the
application form, then please do contact us on the e-mail
provided there.
Next slide, please, Jenny.
OK, So what would an ideal application look like for the
innovation program?
So as we've mentioned, we really want to focus on the challenges
as part of the application. So we want you to pick a challenge
or a couple of challenges. As we mentioned that you think really
impacts your social prescribing service from being able to have
a sustainable workforce from running effectively and
efficiently, from tackling health inequalities and from
reducing pressures on NHS services.
So although we're focusing on the challenge and the
application, there is also a question and opportunity to
brainstorm suggested solutions.
But just to note, you don't have to go with any of these
particular ones. We don't want you to pick a particular
solution as this at this stage because as demonstrated in the
interactive exercise as part of the training that's run by
Charlie, we will be supporting you to really think from the
bottom up about the problem and developing a solution as we go
through the program.
So I'm now just going to hand over briefly to your Lianna, who
will talk a bit more about the key challenges that we're
looking for as part of your applications and the the key
themes.
OK. Thanks, lianna.
Thanks and so.
As we've as as Mollie's.
Explained and and we've talked a lot about this is very much a I
mean whilst this is not a new idea to invest in frontline
staff or people that have got really good understanding of a
problem to come up with a solutions to that problem and
test it out as they go is part of a community, you know
alongside peers that are doing, going through a similar process.
That's not a new idea. This is very much a pilot for us.
And I think part of the idea for this is that we will, you know,
when we originally got some money to try this out, the plan
was the.
We would Pan London and then through that process could
create a toolkit and an off the shelf plan for how this could be
run at a more local level. So we mentioned earlier that one of
the outputs of this will be if ICS is feel that this is an
interesting way to work and they'd like to replicate in
their local systems, we'd have an off the shelf.
And series of documents and and a process that they could use.
So in this first instance, whilst Pan London is pretty
pretty expansive and actually we've got a huge region.
And we wanted to make this quite focused. There are a ton of
challenges that we are aware of that are systemic. And so we're
looking for projects that are gonna be taking a problem that
is relevant to other areas of London. So at the end of this,
we want to be able to showcase those 10 to 12 projects and
hopefully inspire other areas, walk other areas through the
process that some of the people that were successful in on
getting onto the program have gone through and hopefully
they'll be.
Not all of them will have will have had the desired impact, but
for those that you know, there's there's value in sharing sort of
the failure as much as there is the success and hopefully
they'll be some successes that can be replicated in other areas
of London. So the first thing to say is that on this pilot
program with limited spaces, we'll be looking for projects
that can really make the case that the challenge they are
working on is a challenge that other social prescribing.
Hi, Grant, it's it's a common challenge and other social
prescribing programs will really benefit from the process that
those that are successful to on getting onto the program will go
through. So there's we here are hearing constantly from all
sorts of people across the system, key challenges in
embedding, social prescribing, making sure that it's
sustainable and is definitely targeting and and.
I directed at the people that need it the most.
And.
So there was a lot of efforts going into social prescribing at
the beginning to grow the teams and right now we're seeing as
the targets for the caseloads that link workers are holding a
going up as the teams are growing as PCNS perhaps are
starting to manage link workers themselves will get more
involved in directing the work of the link workers.
I'm not a lot of thoughts gone into the progression for social
prescribers and perhaps there is a lack of support for social
prescribers. Maybe not the right people are being attracted into
the profession.
And and we're starting to see a real issue around kind of
attracting the right people and and keeping those that are
really good. I'm always really, really humbled when we have
whole peer supports or peer learning sessions at the breadth
of experience that link workers have. And I think it's we see it
as our role sort of in in thinking about the health of
social prescribing across the region to really think about how
can we keep some of these really excellent people working within
the realm of social prescribing and and making sure that it
really thrives.
So and actually when we set this project up, we only had we had
60 grand to deliver the project and handout handout France. And
since creating this program, we've managed to bring in
another 60 grand and that to six projects are for and that was
specific to tackling the the issues around recruitment and
retention. So six of the projects hopefully will.
And be very focused on recruitment and retention. So
that is one what something that we have to meet as a requirement
for our own funding of this pilot.
So we're looking for six projects that are very focused
on recruitment and retention. That's obviously very broad and
there's lots of things you could make the argument that lots of
things.
And that you're thinking about?
Am I calling will pertain to recruitment and retention?
So a couple of other things that I think will be a priority. And
as, as Molly said, that this isn't comprehensive. This isn't,
you know, there's somebody can make a case for a challenge that
sits outside of one of these three. We will consider it, but
it with what we are looking for is something that is is a
collective challenge across London. But the other two things
that we see constantly coming up is access and making sure that
social prescribing is supporting the the right people.
And there are a huge number. There's pockets of of huge
deprivation across London.
And social prescribing, a initially was intended for those
that are particularly vulnerable, and there is a risk
that sometimes it can, it can.
The allocated towards those that maybe are asking for it or the
as Dan Hopewell. Some of you will know. Dan Hopewell calls it
the worried well, so making sure that social describing is
genuinely reserved for those that are most vulnerable and are
gonna benefit from the extra support the most, and then the
last but not least, as impact so.
Unnoticeable talking about the value of driving, describing and
whilst it's really sad to say that we're still having to do
that two years on and I think it is very much still.
And a a basic challenge that has a huge has huge ramifications
for the sustainability in the long term success of social
prescribing is.
Actually making the case demonstrating that social
prescribing is having a positive impact and actually really sort
of demystifying what the role of the link worker is, who they
should be working with, and what benefit it has both of the
patient population and also.
And the the National Health Service itself.
And so those are the three.
What we believe to be collective challenges that we can say are
definitely a challenge that is spread across London and so
projects that are speaking to one of those three challenges
are gonna really not only will it be beneficial for the
participants that are taking part in this in this pilot, but
the time that they spend it on picking those challenges will be
beneficial to the rest of London as well. Hopefully by the end of
the end of the program.
Are there any questions on that at all?
I just wondered whether you wanted to.
Give a response and reply to Jackie comment in the chat. Have
you seen it? I'm just reading it now.
Jackie, do you wanna say something a bit more about what
you've written?
So I suppose I just for me, I mean, obviously I'm very
fortunate in that we are a voluntary and community sector
organization hosting social prescribers. And so we're very
embedded within the voluntary and community sector. And so
some of the. So we haven't had issues with recruitment and
retention. We've got a fantastic team. They don't leave, they're
really happy working with us and they really know where they
should be focusing their work. I just feel we're really good
example. I'll project what we're finding the biggest challenge.
Is that everyone wants a piece of the social prescribers and
everyone wants them to direct people into community services
and that those community services are not being funded
adequately to meet the demand and that we're having to pace
where we direct people and how we direct them and you know, and
again, we can do that. But I'm worried that some of these
services are gonna fall over and I appreciate that's not what
this program is about. But what I'm I'm just nervous that we're
just falling into this narrative of.
Building these phenomenal social prescribers who are meant to be
link workers, you know they're, you know, and I, yes, they work
directly with clients and most of our most of our prescribers
will work with people, you know, for inexcess sometimes even of
12 weeks, you know really to support them and to deal with
the whole range of their needs. But nonetheless, they're all
aware that their prime motivation is to support those
people into community activity, away from medical pathways.
And I'm just slightly nervous that we, you know, that that
might get lost. So I just wanted to say that because it really
matters to me because there's a head of a.
As a head of a CVS, my number one mantra now everywhere I go
is fund the prescription fund, the prescription, and yet this
doesn't seem to be touching that at all. No. Well, actually, I
It's really.
mean, there's, there's there's two things to say on that.
Firstly, I could not agree with you more. I've come from working
in the voluntary sector and I see social prescribing. Whilst
it's an incredibly powerful mechanism by which to really
treat people holistically, it there is no social prescribing
without voluntary sector activity or services, directory
services even.
Filling workers to be referring people onto and if those
services are not funded, then there is no social prescribing
there's it doesn't exist. So I see that as a really that's the
priority for social prescribing. And so as an organization
alongside other anchor organizations that are are
thinking about some of these things across London, a really
committed to making that a priority for our work. So one of
the things we haven't mentioned is we we HLP have got a project.
To stand up community chests and engaging with local authorities
and funders to think about how we can attract more money and
really make the case for investing in voluntary sector
activity in a way that it's is is not only related to social
prescribing aware. So you know using the the insights of social
prescribers as to what should be what's needed and what's
missing. But to actually.
I guess if the NHS are are thinking that they want to send
people onto these voluntary sexual organization at
organizations to to support them, they need to be put in
their hands in their pocket as well. And so we've got this.
We've just recently had great news that across northeast
London as a result of the.
And the air project to explore what Community chest looks like
in London and all boroughs in North East London have committed
and funding to this. So there's gonna be a part of about half a
million and we're we are looking it's it's all. It's all right
you know.
Privacy is an organization to be thinking about how the NHS can
be with one of the things we're working towards is 1% commitment
of the NHS budget towards VCs activity. Now that's going to
take time and it's going to take partnership working and that's
very separate to this project.
And the other thing to say about this project, though, and so
this project is more about kind of social prescribing.
And also doesn't exist if it's not able to.
But the service issues it has been out of service across a lot
of different organizations that really are their own bosses.
They may receive funding from the NHS, but ultimately they are
the organizations who can work in their own way and that's
really tricky. Even where there's an excellent voluntary
sexual organization like yours, hosting the link workers and can
really make sure the link workers are supported, invested
in have got consistency of service across the PCN, they are
still going into organizations that you're gonna have to
negotiate with their caseloads.
And you know how often they go into surgery and how they work
with their, how they work with the patients and how much time
they have with their patients. And on the subject of ensuring
that there are that the health service respects and invest in
those voluntary sector activities, I guess.
One of the projects could be looking at.
What does it look like when we bring together, when we, when we
pull out data and we start to make a case for the lack of
services or the lack of investment in services, and we
bring together a bunch of people from the local community to make
a case for additional funding going into those for, for better
funding and more longer term funding for voluntary sector
organizations. So in some ways, this could be looking at the
systemic issue whilst not directing funds towards.
And voluntary sector activity, it could be looking at kind of
what does the facility of of bringing together a group of
people to better fund the voluntary sector in order that
it benefits social prescribing. Perhaps this project could look
at that.
Does that make sense? That? Does that speak to some of your
concerns?
Whilst we can't solve all those problems ourselves like these
are some of the things we're doing and it's just how I think
this project could indirectly help that challenge. Yeah. And I
and I think yeah, using data maybe, yeah, maybe running a
Does that make sense?
project to use the data to evidence needs and to bring
people together to talk about how you then find fund that need
is a good call actually. Thanks.
I think Amy also had a question.
Hi. Yeah. Thank you. Sorry, I got disconnected there and what
you were speaking about is very much in line with the question I
have. So I'm sorry if anything I ask is sort of asking me to
repeat what you just said.
But basically the project idea that I've got would be looking
at at access and in that sort of raiment of, you know, voluntary
organizations and local organizations. And the issue of
funding. So I understand obviously this application isn't
about, you know, funding for that or.
It would hopefully increase it, but my idea is sort of looking
at working with the voluntary service and I'm just wondering
if that is OK to sort of.
Use that resource supposed not actually no doing it in the
essence of working with them to, you know, and and trying to word
it correctly. I don't know if you can get what I'm saying, but
I would be looking at how Lync workers could be used more
effectively with coproduction to sort of with the argument of
increasing funding for these services, if that makes sense.
And I just wanted to make sure that that would be all right to
do. Yeah. OK. A couple of things to say there. Firstly, kind of
without answering your question directly.
The.
A big, you know, a message to everybody.
The most successful work will happen when you are using the
assets and the resources available to you, and that if it
you know that will be. In some cases the voluntary sector and
other cases, it may be clinicians that really
passionate about your work. It might be Commissioners that are,
you know wanting to really explore how to support
particularly deprived communities in your local area.
All of the all the people that are related to the problem that
you are trying to solve and those that are supportive of it
and those that might you know potentially.
A contributing to the issue. It's really important that
you're looking at all of those assets and resources when you're
when you're thinking about your application, because having a
good understanding of all of those things and being and
having good relationships with those that can really support
this project is going to really elevate and.
Elevate your work and ensure that there's positive impact, so
definitely partnership working and collaboration with people
that are pertinent to the positive outcomes and impact of
your project is really important. So I don't know if
that answers your question, Amy. I mean, I think.
I'm definitely it makes a lot of sense. I mean, Co, Co production
with voluntary sector organizations, definitely music
to our ears. Definitely the sort of things that we're interested
in hearing about. And obviously someone asked a question about
the long term plan and social prescribing does feature the
long term plan, it's.
One of the few things that has target setter that set aside it
and it is it is being mainstreamed through the ours
money that is being allocated to primary care networks is there's
a ton of, there's lots of.
They they didn't out on all of the stuff. If you wanna have a
really good understanding about the the, the, the, the context
in which social prescribing has ended up in primary care.
And but I think in order for for these things to really thrive
and succeed and partnership, working is really important and
that's been.
Whilst it's not come with me very much guidance it's that's
we've seen the amendments to the most recent copy of the desk
contract.
And notching social prescribing services or asking social
prescribing services to reach out to key local players and
working in partnership with them to think about how they're going
to support a number of different patient cohorts. So definitely
partnership working, there's a very long woefully answer to a
question about partnership working and hopefully.
The the the point that it's it's in actively encouraged is.
Is coming across perfect. Thank you. That's really helpful.
Looks really interesting. Comments in the chat. Can
anybody else? Is there another?
Question.
Only was yours a question or is this that Laura?
An observation.
More of a comment.
Yeah.
A good one.
And actually that is interesting because I mean, I suppose this
is I'm getting off the topic of the of the of the of the of our
program now. But I definitely think so. I know that there are
examples in other boroughs where the local authority public
health will top up some of the money, especially on the
managers salaries because they really see a value in having
access to the data that the social prescribers are
developing and these, these are all kind of interesting kind of.
Ways, perhaps to think about this project, and I think the
other thing to say and I perhaps as other, I think we've got some
other we need to to probably move on to.
And this I get the sense that this is hope. I'm hoping that
this is really speaking to people and they they feel that
this is gonna be a valuable program, not just for the money
that you're gonna receive, but also the hopefully the skills
and the being part of a community of people that are
tackling problems in the same way. It's about that community
of practice approach.
And and so that there will be probably a lot of really good
applications coming through and it's gonna be tricky for us to.
And tip tip to pick 12 what whilst there is a really kind of
like robust process that will be going through and we got
external people that supporting that, I suspect there will be
projects that we will want to support.
Making happen even if they don't make it onto the program, and so
it's important to say that we will be talking to our ICS
colleagues. We will be looking to where we can make cases for
bringing in extra funding to support those that may not make
it onto the program. That as you've got some great projects
there, we'll be doing everything we can to really ensure that all
these fantastic ideas that are being explored will get
attention and support to be made happen if that, I hope that
makes sense. But this is a pilot, there are limited spaces,
but we'll be doing everything in our power to make sure that all
the projects that are putting in.
Putting time into making a an application get some attention.
I'm Molly. I'm conscious of of time and I don't wanna take up.
And have I missed any important questions?
There's just one more question from Amy.
In the chat.
Can you read that or I mean do you want to elaborate?
Yeah. Sorry. I just wanted to clarify. I think it is OK, but I
know this is directed towards PC ends, but I work in second to
cure mental health. However, I do have clients that are
referred directly from the GP, so they are under primary care
and I just wanted to make sure that although technically I'm
based in a second to care service, but it is still right
to apply for this.
Yeah, I think you're, yes, absolutely. I think you're.
You're. You're working within, if I remember correctly or
working. You're you're part of a broader social prescribing
service. Yeah. So I I work in Hammersmith and Fulham. Mental
health team. But the link workers we know did also accept
referrals from primary care as well as supposed open to to
secondary services.
I think we'd be really interested to see your your
application. I think the there was some questions earlier in
some other sessions that we've run around whether or not there
would be this, this, this could be used to take social
prescribing out to other settings. And we decided that
the pilot we wanted to keep this quite focused on thinking about
how to enable existing social prescribing services to really
thrive.
But yeah, so I I thought it sounds to me like you would
qualify, yeah.
OK, great. Thank you.
Is this time is the time devoted to the presenting and scaling.
And.
The findings and measuring of outcomes of the project and
extra role with our current SP role. I'm not sure I understand
Iran.
Perhaps I'm being slow.
OK so sorry, So what I mean to ask is that let's just say if
the funding is given for the project that I'm interested in,
is that work that we do outside of our normal hours or do we
incorporate it into our working week? I'm trying to think of how
we can effectively and realistically do that with the
current workload.
It's a really good question and I'm not sure why not one I could
answer on your behalf.
My senses.
So one of the questions in the application form is you know.
I.
To have you kind of you know how you able to make time for this
project and I think I.
Whilst I wouldn't wanna presume.
That you could juggle lots of plates and and this could bleed
into life outside of work. I think it's probably quite
important that your work is supportive of the work of this
of of taking part in this project.
And and.
See.
Sorry.
Yeah. No go.
So I'm I'm just thinking.
And as somebody said before, you know they're running SP with
their VCs E service. And so you know, would the manager then
recognize that time is needed to do the work in the next six
months and you know you need some time off to attend the
meetings and this can have quite an impact on how we plan our
weekly timetables. So would the PC and managers and you know the
VCC.
You know, leaders and managers.
You know be, would they then support us to sort of do the
work if if we're, you know, granted the money, this is
probably where it's, you know, and unfortunately it will, those
that have support from the people around them.
And to take that time to join the sessions and come along are
gonna be in a better, unfortunately are gonna be in a
more fortunately they they will be in a more fortunate position
because they will have the time to to commit to this. There is
definitely you know there's there's several half day
sessions to take part in and lots of other drop in meetups
and I think to get the most out of the program we will be
looking for people that have support to join as much of that
program as possible so.
I think I I can't answer whether or not all will be supportive of
that. I think it's gonna depend on your, you know, who the
leaders that you have around you. But I'd strongly recommend
going to talk to the people who can make can help support you in
in ring fencing sometime in your Diaries to take part in this. In
We.
this program I think it's about you know if you're tackling a a
challenge if you can relate the challenge that you're tackling
to having a positive impact on their day-to-day.
Working like you know, if you can go find a GP that's really
struggling with, you know.
Lots of very complex cases and you feel that your you can.
Use that as a challenge to you know you can. You can tackle
that, help support them in tackling that challenge. Then
perhaps you're gonna have a better chance of somebody seeing
the value in letting you out.
Yeah, I I think what I I just wanna clarify is that I really
don't see that it would be a problem for me. But so long as
your program knows that we are doing this alongside our work,
so we'd get the support from the PC and manager.
And.
Looks like you've got an answer in the chat.
You manages already to keep giving you the sign off.
Yeah, yeah, yeah. Just wanted to understand how it would fit in
with current work. So yeah. Thank you for Joana.
And thank you for answering your question. Thank you.
Mollie, should we do, we need. There are other slides to cover.
Yeah.
I think there are.
We do have a couple more questions, but if it's OK with
everyone, Umm, we do have time for more questions at the end of
the session and so if you could just keep them in your mind and
we'll just run through the remaining slides and then you
will have time just to ask close again at the end.
Jenny, could you move on to the next slide, please?
Thanks.
OK, so we have created some marking criteria based on the
application questions. So more based around your responses to
your proposal.
And this is what will really be looking at listed here is what
we're looking for from successful applicants. So we
really want you to demonstrate a clear understanding of the
challenges that you're proposing. So why you think
they're a barrier and how this is widespread as well?
And.
Also, an understanding of the existing solutions to these
challenges and why you think they're insufficient.
We want you to demonstrate some thinking and some project
management ideas really around sort of demonstrating ideas of
goals or outcomes to your suggested solutions that are
appropriate, feasible and achievable.
And demonstrating ideas around project planning, deliverables
and risks within the question around suggested solutions.
We want you to demonstrate an idea of all of the resources and
the people and partners that you you need that you think will
will help you to support in this work.
How you plan to engage them and on the back of that and
understanding of coproduction and how you'll include this in
your work as well?
We want you to think about the impact that overcoming this
challenge will have, particularly in tackling health
inequalities and in work for the primary care networks.
And and we want you to have a bit of an idea of application
information as well. So thinking about how you're going to.
Measure the impact of your projects at the end and thinking
about how you're collect data and analyze this as well.
And then finally, we want you to think about the how the
learnings of the programs will be shared and and have an
understanding of how this could support current priorities
within the NHS.
So just to note, we do if you think it would be a valuable, we
do recommend maybe reading up on some of this stuff just before
applying. We do have some resources that we've shared in
the at the end of the information slide pack for
applicants which is linked in these slides and in on the HLP
website.
So please do go and check those out. There's some, for example
resources on coproduction. Thanks Jenny.
Umm. So yeah, as I mentioned previously, the application
process, so it's all online at launched on the 22nd of June and
it's open until the 20th of July.
If you have any questions you can get in touch with the HLP
social prescribing.
E-mail just listed there and in terms of our expectations for
those who do get onto the program. So you need to be part
of an organization based in London. But as I mentioned in
response to a question previously, will be looking for
a geographical spread. This does not mean, however, that we need
to have only one.
And project from each ICS elborough.
So.
Projects also, we've alluded to this earlier, but they need to
focus on solutions, overcoming challenges faced to social
prescribing, service design or delivery. So we won't fund ideas
related to.
Voluntary community sector activities alone.
And.
It's really important as well that participants will be
willing to share the outcomes and the learnings and as well as
well as your achievements from your project publicly at the end
as we will be showcasing all of the all of your projects and
your results in March 2023.
It's also really important that you all of the participants have
the capacity required to commit to the six month program. As
mentioned, it's not just funding, it's really all about
the program and networking with the.
And collective group of peers on the program as well.
Just to get the best out of the pro, the support that we're
offering.
You must have a direct link to social prescribing and, as
alluded to, their attend all of the mandatory sessions. Whether
that's just needing the the project lead or all of the
project participants.
Next slide, please, Penny.
OK so.
What can you spend the money on? So this is a bit more guidance
around the funding and what you can sort of how you can think
about breaking down the funding towards your idea?
So we will fund uh anything going towards staff salary. So
for example, if your project requires a data analyst.
And or organizational development and training. So if
you do want to, uh, spend some more money on any additional
training outside of the programme offer of support. So
that might be additional project management training.
And he equipment. So for example, if your project
involves creating a short film, the camera equipment.
Small scale refurbishment, any running costs or additional
project activities.
As mentioned as well, it can't go towards funding the voluntary
community sector activities alone.
Any activities that replace government funding, political
activities, retrospective costs, so those are costs that you've
made Prior to joining the program?
Any loan repayments or activities that generate profits
for private gain?
Next slide, please, Jenny.
So we do appreciate that if you're coming to the program and
the application form with a bit more ideas around the challenge
and really focusing on the challenges rather than focusing
on an agreed solution at this stage.
It does make it more difficult to break down the funding of
your project.
So we have given some steps just there and some ideas of what you
can start to think about. So as part of the application, as I
said, you will, we will, we will be asking you to think about the
potential solutions to your challenge or challenges.
And so you can really start to think about what these solutions
may require. And we've given a breakdown of how you can start
thinking about this just there.
So that's everything on the application guidance. Are there
any other questions we can move into the Q&A section now?
I'm just going back over the chat.
I've there's a question.
And I've visited question coming from.
Thanks.
Frank Hamilton. Frank, do you wanna take yourself from you and
just say a bit more about your question?
Yes, I'm sorry about that. Took a bit of time doing that, yes.
So we are a work as part of the Confederation supporting primary
care networks. We've got organizational development and
training hub and because we support each PCN and there's
budgets for each PCN, which we support.
There's backfill cost, so I just wanted to say, can we does the
funding allow for backfill cost, so if the PC, if the social
prescriber is not working in the PCN because they're on a
training program?
Does can that cost be covered?
Anna, do you want to take that?
Yeah, I'm a potato. And so your question is the link work is
gonna be taking part in this program as a result.
Yeah, they're gonna need somebody to cover their work in
the PCN. That might be two days a month for six months. Can you
Correct.
put that down as a cost? Yes, you can.
Correct. And I I know it's backfill cost, I don't know what
term you would use, but I know it's backfill.
I wanted to make it really I wanted to make it really clear
for everybody so everyone can benefit from your question. So
OK.
if a link worker in order to make sure that the link workers
time is not compromised at the PCN and somebody else might be
covering their time whilst they do this project, and there's
there's a staffing cost, then absolutely yes, you can use
Thank you. Thank you.
that.
I mean, obviously the most important thing to say is that
that, you know, subject to their project being kind of like
meeting or the other criteria. Yes, of course, in order to take
part in the project, there was obviously gonna be a.
A staff cost.
Thank you.
Thanks. Lianna. Her Kim, I think it was had a question earlier.
Do you still?
The question.
Yellow.
So you can hear me? Ohh yeah. Just hide you. Yeah. OK. Yeah.
So my question was, let's say for example if the program I
have added the grant is approved.
He will receive the funding. Will it be the federation or the
PC and or who will it be allocated to?
So the funding will be allocated to the project lead.
So anyone who's leading on the project, it won't go directly to
the PCN.
Yeah. Do you want to add on?
Well, I mean, I I wouldn't say that it definitely won't go
directly to the PCM because it might be that your it really
depends on you you're making the application where you you tell
us where the money needs to go. I think again the most important
Umm.
thing is that the there's a really clear understanding of
how the resources and money are gonna be spent. And I think we
kind of alluded to this, it's because you don't know exactly
this. This is because this is so is taking a quality improvement
approach. We're not expecting people to come with fully
thought. This is quite different, not expecting people
to come with.
Fully formed project ideas you know for for what it is exactly
the solution going to be. So there was another question
around that. We've had another sessions around how the money be
allocated and where will it go.
It's really up to you where it goes. You'll be making a case
for that in your application and I think it makes sense for the
money to be released into amounts. So one at the beginning
of the project and then another a few months in which once
you've got a bit of a clearer idea about what your solution is
gonna look like and.
That's gonna that's gonna impact on how the money might be spent,
so I think.
There's a.
Yeah, we'll be. We'll be looking. You'll have an
opportunity to outline this some more in your application. Does
that answer your question?
Yes, perfect. Thank you so much.
Uh, hidden?
Morning, everyone, and thank you for this well explained.
Presentation, but my question is I am a link a social prescriber
link worker and I do work for a Redbridge PCM. One of the PCM,
the Redbridge is it OK because the issue for me is that I know
the space is quite limited in the project. Is a pilot project
but for me it is.
In essence, my focus will be and as well as my colleague it is to
address an inequality and it is quite simple.
And the city. And So what I'm saying as a project is that.
Will that have a fighting chance? If that makes any sense?
If we create a really innovative issue for like a common issue.
Will that, will that stand out or what are the key that what
are the key things I?
And would would you be looking for in that application,
although all of additionally to everything you have explained, I
hope I'm being clear my question could I could I take that one
Think.
Molly?
Yep.
Hi Hayden, I think I mean I I I understand, I think if I
understand what you're saying it's you know you're you are.
Link workers that are sort of.
In a PCN you haven't got, you haven't got big organizations,
sort of like around you. You've identified something you want
to. You want to tackle, you've got some thoughts on how you
might go about doing that. And this program may enable that. I
would say you've got a fighting chance. Absolutely. But the
other thing I would and. And so I think we want to hear from,
not only do we want a geographical breadth of of, of
projects, but I think it is really important to you're not
the only link workers that exist within a PCN.
You're writing without, without, you know, organizations
insulating you. So yes, that that in itself is an issue in
the delivery of social prescribing. And so if we can
support really exciting projects that can be replicated in other
useful for other link workers that are in a similar situation
to you then.
Then then definitely that would take a lot of boxes, but the
other thing to say is.
I'm.
I think everybody should, you know anybody that's that, that,
that, that, that.
Is is interested in this approach?
And interested in this program should make an application
because it will really help us make a case for this in the
future.
And for ICS is to take this on or for us to run this again at a
much bigger scale and and also there were for all those
projects that aren't successful on getting onto this pilot.
And we'll be advocating and thinking about who we can
connect them up with to see how we can make these things make
make some of these projects happen outside of the program as
well. I mean obviously subject to however.
Our capacity, but I'm, I'm I'm feel very strongly that if
someone's putting in an application, we should be
supporting and helping them think about how they can make
that happen, even if they're not part of the program.
I would just have another question from Nick.
Any other questions?
Don't take yourself off mute, Nick.
Ohh yeah, I just wondered if we were exempt from applying, and
given that we're a a a charity, even though we've kind of been
commissioned by our local public health to provide link, working
service, social prescribing service early years.
Can you say a bit more about the chat the the challenge that
you're likely to tackle?
Yeah. Well, we we were looking at access in particular, I
think.
And we have, we've created a a Co production network called
Coco East and we're looking at ways of.
Reaching hard to reach groups and we're linking. We're linking
the two things together, so I'll kind of Co production, network
and our social prescribing work.
I'm I think.
That sounds like a really exciting and interesting
project. My honest answer, whilst I don't wanna discourage
anybody from applying.
That that sounds very kind of akin to the access issue. My
only concern is that it's it's probably sitting outside a
primary care, so I'm not sure how replica replica.
Replicable it may be, but, but I'm also tempted to say yes,
Yeah.
you're not. You're not being. You're not sat with in primary
care, but like Amy's example previously, I'm sure.
The thing that the thing that you're proposing to tackle would
be beneficial to other social prescribing services.
You've stumped me there.
I'm gonna say put in an application.
OK.
But if you've got any questions whilst you're filling out that
application then please don't hesitate to to contact us.
OK. Thank you.
Can I just ask that she quickly on on that. Nick, do you have
any connections with primary care or?
Umm. In terms of where you get your referrals from or or any
any support.
Well, I might ask. Kerry Cooper is.
And my colleague who's actually ran service. She she's better
placed to answer that.
Are you?
Yeah, we do. We we get referrals from GP services, we get
referrals from actually the wider social prescribing team.
We I sit on there, their group. So within the week within the
year program that we've got, I'm actually part of their team as
well as their own team. So yeah, I'm quite involved.
With yeah, PCM.
I think you would need need to make the case in your
I think.
application about the connection to primary care. So I think it's
a valid application if if you can make. If you're making that
case.
Cool. Thank you. Brilliant.
Thank you.
Are there any other questions from anyone?
No.
Everyone dying to go and watch.
Boris Johnson handed his notice in.
Yeah, I'm sure we'd lost a lot of people. How? Kim. Sorry. Do
There's some.
you have a do you have a question?
Uh, yeah, just last question. Once you have a filled in the
application you have applied for the grant. How long is the
procedure?
I'm so sorry. Is your question when are you likely to receive
the funding?
Yeah, that's right. So what is the time frame?
Yep. So in terms of the funding specifically, we will offer this
to you in 2 split payments. So you'll get the first amount at
the start of the program and then we'll give the other half
at halfway through the program as well. But there is
opportunity for you to request it at different times and we'll
offer this on a case by case basis.
UM, if you're asking more about the procedure in terms of the
application and the process throughout the program, and that
was just shared on the slide that Shanny Jenny shared. Thank
you.
And yeah, so.
Launching 22nd of June deadline is the 20th of July and then
we'll communicate out the outcomes 8th of August.
And deadline for accepting 15th of August and then with a view
to launching at the start of September and wrapping up end of
February and then showcasing your results in March.
But does that answer all of your question?
Yes. So but yeah. Thank you.
Sorry, do you want to elaborate a bit more if I've if I haven't.
No, no, it's it's funny. It was just regarding the application.
So once. Yeah, it's kind of answered there. So I can see at
the time for it. That's fine. Yeah.
Yeah. So with the application. So if you can submit before the
20th of July at midnight. So as that's when the applications
will close, then we'll have a brief clarification period where
we'll be marking all of the applications and then you'll
receive the outcomes. So whether you've been successful or not
Umm.
the week commencing 8th of August. So any time that week.
Yeah. OK. Perfect. Thank you.
No worries.
And.
So Sadia is sorry, is that how you say your name? Do you have a
question?
Yep. Perfect. Yeah, I do. I I was just gonna ask about the
actual application form because it's only a 10 grand pot. Yeah,
it's, you know, we spend time doing big bids and tenders or
whatever, but it's a 10K pot of money. And I just hope that the
application form reflects that. Yeah. Because, you know, all our
services are pushed. We do want to apply the. We do think the
themes are really good and and have a good idea.
To do to tackle a challenge that we face in Tower Hamlets. But.
I just wanted, you know, because sometimes you can get
applications and for, you know, they can be quite long and.
Time consuming. So I just want to know whether it's going to
be.
Form that reflects the amount of money that we're applying for.
The Prime Minister is the.
Yep, great question. Thank you. So yeah, just heard Jenny shown
like all of the different questions that are included in
the application form.
Umm.
Can you see that OK.
Jenny, I think your computer's gonna bit funny. You might need
Such as my.
to take down the slides. Oh, there we go. Yeah.
There you go. Thanks.
And yeah, so it's it should be quite quick. The main body of
the application is Section B, so that's a bit more.
And qualitative, where you'll have to really sort of write
slightly longer answers, but they're all mostly short answer
questions and they're just really to get you thinking about
about the challenge and to get us to understand more about
your, more about your thinking process and and your ideas for
potential challenges.
And yeah, and then the the second half is is section D so
that's.
Also quite quick, most of the questions half the questions are
quantitative, so more of a scale. So it should be quite
easy for you to get through all of that. But if you do have any
concerns when submitting the application, feel free just to
send an e-mail to.
Hlp.socialprescribing@nhs.net and we can help to support in
any way as well.
Thank you.
I think I just like to add to that Umm that I guess what it
it's this isn't really this isn't a.
It's a small amount of money and I I definitely the intention was
that the application would be reflective of that, but I guess
if the the main reason that people are going for this is the
money, it's probably not. It's probably not going to be a
successful application. I think the real point of this is it's
about kind of there's more value to this than the money and it's
about kind of the skills that and the process that somebody's
going to go through into taking part in the program so.
If.
That the the the money is almost sort of a bonus and an enabler
to explore a a project idea rather than its funding towards
a project, if that makes sense.
Have they? Do you also have a question?
Yeah. It's just very quick question. It's just a bit more
of logistical question. You've said that the outcomes obviously
will be known by the 8th of August and with an acceptance
being expected by the 15th of August. And just if the person
involved in putting the application and the project is
on holiday drawing those times, is it OK to put someone else?
How does that get handled? I know small team, not another
site, you're not practically available as it's the sum up.
How would that impact on the application is there?
Possibility of delaying an interview because I think I did
see that there would be an interview as part of the accept,
is that right? Depending on. But if you're given the offer of
the.
The project.
No, I don't think there will be any interviews. Umm, there's
OK.
just a short clarification period, so we'll be
communicating all the outcomes out just after looking through
the applications and putting this to the decision making
board as well.
And obviously, yeah, completely understand if you are on holiday
and if you're applying as an individual, you can just get
anyone. So anyone supporting you on your?
And on on uh partaking in the program can just e-mail us to
let us know that you might be taking a bit of time to get back
to us on your on the name of your?
Of your group, if that is if.
You are coming up with a name and that's also part of getting
back to us on the 15th. But yeah, if you do need a bit of a
delay, I think just if anyone who's supporting you can e-mail
us on the e-mail just provided there. So
hlp.socialprescribingnhs.net and let us know, then we can.
Obviously account for any delay in getting back to us.
OK. No, that's fine. I think if it's digitally accessible, then
that's not a problem. It was just in the instance of it, it
required a panel interview. I was thinking, yeah, that's a
little bit more problematic, but it seems to me as if it's quite
a straightforward process. Thank you.
Perfect. Well, are there any other questions?
OK. Well, if there's not any others, we are just finishing
four minutes before 11. So I'll give you 4 minutes of time back,
but thank you so much everyone for joining. I hope this has
been a really successful session for you today and I hope you're
excited to apply. We're really excited to get all of the
applications. I think it's going to be a really.
And amazing and exciting program and hopefully get some really
great projects out of there at the end so.
Yeah. Thank you all so much. And thanks to Charlie for all of his
support with the interactive session as well. And Jenny and
Lianna for supporting as well.
Thank you so much.
Thanks a lot.
Look forward to reading all your applications.
Thanks everyone.
But.
Yes, thank you.
Right here.